Partner Service and Experience Manager at Nike

Beaverton, Oregon, United States

Nike Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Apparel, Consumer GoodsIndustries

Requirements

  • Bachelor’s degree in Marketing or Business and one (1) year of experience in the job offered or in a marketing-related occupation, with experience including: Consumer profiling, Marketplace mapping, Business and Data analysis, Data reporting, Trend analysis, Forecasting and budgeting, Project management, Retail planning, Visual merchandising, Partner management, Tableau
  • Or no degree and three (3) years of progressive experience in the job offered or in a marketing-related occupation, with experience including: Consumer profiling, Marketplace mapping, Business and Data analysis, Data reporting, Trend analysis, Forecasting and budgeting, Project management, Retail planning, Visual merchandising, Partner management, Tableau

Responsibilities

  • Lead the physical, digital, and online to offline transformation agenda for Marketplace Partners, serving consumer teams directly from centralized resource to supporting and enabling Marketplace Units Nike Partnership Transformation resources
  • Foster test and learn environments for new capabilities and the holistic experience in collaboration with key partners
  • Operationalize the new way of working leveraging guardrails, playbooks and best practices for how to serve and manage Nike’s Partners consistently
  • Track with consistent KPIs to establish success and opportunities to learn and evolve
  • Partner with Global PT to inform project management scope for new partner relationships and models and how to ‘ready’ for activation
  • Decide the prioritization of holistic experiences, such as elevated existing, accelerated scaling through best practice sharing and new experiences defined by CxFop Priorities
  • Decide how to adopt and scale Global PT guardrails and playbooks, a consistent approach for serving and managing partners for geo activation and support with best practice sharing
  • Build new business models in service to our aspirations and strategy
  • Create and implement training plans for all Nike Partners
  • Ensure seamless communications between territory, Geography and Global teams
  • Develop marketplace mapping frameworks
  • Use data insights to create new business models
  • Create new business models including but not limited to online to offline strategies
  • Drive and enable the strategy

Skills

Consumer profiling
Marketplace mapping
Business analysis
Data analysis
Project management
KPI tracking
Training development
Data insights
Business model development
Online to offline strategies

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters
1964Year Founded
IPOCompany Stage
Consumer Software, Social Impact, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Remote Work Options
Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.
Rising raw material costs could impact Nike's profit margins.
Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.
The company capitalizes on retro designs, appealing to nostalgic consumers.
Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.
Significant investments indicate strong investor confidence in Nike's growth prospects.
Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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