Partner Operations Analyst

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Health-Tech, Pharmacy Benefit ManagementIndustries

Requirements

Candidates should have a Bachelor's degree or equivalent work experience and 4+ years of experience in reporting or analytics within the healthcare and/or pharmacy sector. Required skills include robust analytical abilities, advanced proficiency in Microsoft Excel (Macros, Pivot Tables, VLOOKUP, HLOOKUP), familiarity with analytics and visualization tools, and basic SQL query knowledge. Strong communication skills and a self-starter mentality are also essential.

Responsibilities

The Partner Operations Analyst will collaborate with Partner Relationship Managers to support daily operations, including issues, projects, and opportunities for Third Party Administrator partners. Responsibilities include leading audits and reconciliation efforts, creating ad hoc queries and reports, maintaining platform configurations, communicating project status, driving workflow efficiency improvements, documenting processes, mentoring new team members, and supporting member support and customer success teams. The role also involves collaborating on system enhancements, becoming a subject matter expert for plan design configuration, understanding account structure, eligibility, and accumulator requirements, validating system configurations, monitoring engineering operations, troubleshooting claims adjudication processes, supporting new partner integrations, and interfacing with partner technical resources.

Skills

Operations

Audits

Reconciliation

Collaboration

Problem-Solving

SmithRx

Pharmacy benefit management with transparent pricing

About SmithRx

SmithRx operates as a Pharmacy Benefit Manager (PBM) that focuses on managing prescription drug plans for self-insured employers and plan sponsors. The company uses a transparent pricing model called "Pass Through Pricing," where it charges only an administrative fee and passes all rebates from prescriptions directly to clients and their members. This model contrasts with traditional PBMs that often inflate drug prices and retain rebates for profit. SmithRx's clients benefit from a technology platform that utilizes real-time data to improve service delivery, ensuring efficient and high-quality pharmacy benefit management. The company also provides a concierge service to enhance support for both members and clients. SmithRx aims to simplify pharmacy benefits while maximizing value for its clients through transparency, advanced technology, and exceptional customer service.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$94.8MTotal Funding

SERIES_CCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Holidays

Wellness Program

Commuter Benefits

Parental Leave

Mental Health Support

Professional Development Budget

Risks

Increased competition from technology-driven PBMs like Capital Rx could erode market share.

Rapid technological advancements may require costly updates to SmithRx's platform.

Potential regulatory scrutiny on PBM pricing models could impact SmithRx's business model.

Differentiation

SmithRx uses a transparent 'Pass Through Pricing' model, unlike traditional PBMs.

The company leverages real-time data for efficient pharmacy benefit management services.

SmithRx offers concierge-level service, enhancing customer satisfaction and support.

Upsides

SmithRx secured $60M in Series C funding, indicating strong investor confidence.

Partnership with Banjo Health enhances prior authorization processes using AI technology.

Collaboration with TheracosBio offers cost-effective drug options for Type 2 Diabetes.

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