PayNearMe

Senior/Lead Integration Partner Success Manager - Remote

Santa Clara, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payment ProcessingIndustries

Requirements

Candidates must possess at least 5 years of experience working with Loan Management Software (LMS) and 5 years of experience managing or supporting integrations with payment processors. A strong understanding of technical concepts like APIs, sFTP, and data mapping is essential, along with demonstrated ability to build and manage strategic relationships. Proficiency in Microsoft Excel for data analysis and reporting, comfort in cross-departmental collaboration, and strong organizational skills are required. Willingness to travel up to 50% is also necessary. Prior experience in payments or fintech, or a background as a Sales Engineer, Solutions Engineer, or Technical Account Manager, is preferred.

Responsibilities

The Integration Partner Success Manager will drive growth and strengthen relationships within the network of integrated billing system partners, focusing on supporting existing partners and maximizing mutual value. Key duties include conducting regular check-in calls and annual business reviews with partners, attending partner-sponsored tradeshows, and identifying opportunities for integration expansion. The role involves tracking and managing inbound client referrals, maintaining accurate records of partner referral bonuses, and responding to inquiries regarding partner revenue share. Responsibilities also include supporting the Customer Success team when partners are unresponsive, acting as a liaison, tracking client pipeline migrations, and coordinating smooth transitions. The manager will serve as an internal subject matter expert on assigned integrated partner platforms, educate partners on PayNearMe features, and update/maintain integration-specific partner sales and marketing content, including presentations, marketing assets, and updating the internal Partner Wiki.

Skills

Integration
Partner Management
Relationship Building
Client Success
Business Reviews
Referral Management
Payment Systems
Communication

PayNearMe

Flexible payments platform for diverse transactions

About PayNearMe

PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Venmo. The platform is designed to enhance the payment experience for both customers and businesses, making it easy for clients such as consumer lenders and online gaming companies to collect payments. PayNearMe stands out by offering a secure cash payment service at over 60,000 retail locations, which simplifies the payment process for users who prefer cash. Additionally, the platform utilizes artificial intelligence to personalize customer experiences and improve bill pay. The company's goal is to create a seamless and user-friendly payment experience while generating revenue through fees charged to businesses for processing payments.

Santa Clara, CaliforniaHeadquarters
2009Year Founded
$156.1MTotal Funding
SERIES_DCompany Stage
Fintech, AI & Machine LearningIndustries
201-500Employees

Benefits

Professional Development Budget

Risks

Emerging fintech startups could erode PayNearMe's market share with similar solutions.
Regulatory scrutiny may increase compliance costs for PayNearMe.
Partnership with Trustly exposes PayNearMe to open banking data privacy risks.

Differentiation

PayNearMe offers a wide range of payment options, including cash and digital wallets.
The platform integrates AI to enhance personalized customer experiences and improve payment solutions.
Partnerships with companies like Trustly and PayPal expand PayNearMe's payment capabilities.

Upsides

The rise of BNPL services presents an opportunity to expand PayNearMe's payment options.
Increasing mobile wallet usage allows PayNearMe to enhance its mobile-first payment methods.
Open banking regulations in the US offer new integration opportunities for PayNearMe.

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