Partner Engagement, Director

Addison, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, AI TechnologyIndustries

Requirements

Candidates should possess over 10 years of experience in event content strategy and partner marketing. A strong background in executive communications and creative direction is essential, along with experience managing creative agencies and leveraging data for optimization.

Responsibilities

The Director, Partner Engagement will define and execute the content, creative, and engagement strategy for critical partner-facing moments, including flagship events, digital experiences, and webinars. This role involves developing partner content narratives, translating strategic priorities into partner-centric content, and infusing storytelling into executive sessions and presentations. Responsibilities also include leveraging AI and content operations tools for streamlined production and personalization, owning the creative vision for partner events, and collaborating with internal teams and external agencies to deliver high-impact creative assets. Additionally, the role requires defining and tracking content success metrics, using data to optimize messaging and creative approaches, and establishing feedback loops for global resonance.

Skills

Content Strategy

Event Programming

Webinar Development

Digital Experiences

Partner Engagement

Storytelling

Creative Vision

Cross-functional Alignment

Campaign Prioritization

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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