Partner Enablement Manager
VantaFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must possess a Bachelor's degree in Technical Writing, Instructional Design, Communications, Technical Training, or Training Development, or have a minimum of 4 years of extensive experience in technical writing or instructional material development. Proven experience in developing onboarding and certification content for partners is essential, along with excellent written and verbal communication skills and the ability to translate complex technical concepts into clear, user-friendly language. Strong organizational and project management skills are also required.
The Partner Enablement Technical Writer will lead the development and refinement of the partner onboarding and certification journey, collaborating with Instructional Designers and subject matter experts to create and maintain technical training documentation, manuals, and certification guides. Responsibilities include developing engaging training content, ensuring accuracy and consistency in all partner certification documentation, incorporating feedback for continuous improvement, and maintaining documentation standards and version control. The role may also involve assisting in the development of multimedia training components.
Real-time fraud detection and prevention platform
Sift provides a platform focused on detecting and preventing online fraud in real-time, catering to clients in e-commerce, fintech, and digital marketplaces. The platform uses machine learning and artificial intelligence to analyze large datasets, allowing it to identify fraudulent activities effectively. One of its standout features is dynamic friction, which ensures that genuine users have a smooth experience while preventing fraudsters from accessing services. Sift's business model is subscription-based, with fees that depend on transaction volume and service level. Additionally, Sift offers services like chargeback management and dispute resolution, which add further value to its offerings. The company's goal is to enhance digital trust and safety for businesses by providing tools that help them make informed decisions and protect against fraud.