Operations Manager*in / Bereichsleitung (all genders) Giessen at Zalando

Giessen, Hessen, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, E-commerceIndustries

Requirements

At least 2 years of professional experience in similar leadership positions (managing >100 employees)
Several years of practical experience in warehouse logistics
Very good numerical understanding, technical know-how, and detailed knowledge of Warehouse Management Systems
Ideally, solid methodological knowledge in Six Sigma or Lean Management
Innovative strength and ability to think beyond one's own scope
Excellent communication skills in German and negotiation-secure knowledge of English (French is advantageous)

Responsibilities

Plan, control, and develop your area in a goal-oriented manner based on relevant key performance indicators (KPIs)
Lead up to 450 employees and 2-6 department heads
Motivate your team of up to 400 employees and create a trusting, productive work environment characterized by fairness, mutual respect, and team spirit
Strategically align and control your area using KPIs, SLAs, and business case targets, while considering both company needs and employee requirements
Collaborate closely with the site management team, provide professional and disciplinary leadership to 2-6 department heads, and take responsibility for their further development as leaders
Jointly with department heads, plan, control, and develop processes at the site, and continuously identify new approaches to optimize processes

Skills

Key technologies and capabilities for this role

Warehouse Management SystemsLean ManagementSix SigmaWarehouse LogisticsProcess OptimizationKPI ManagementSLA ManagementTeam Leadership

Questions & Answers

Common questions about this position

What benefits does Zalando offer for this role?

Zalando provides an employee stock program, company car, 40% discounts on Zalando products and 30% on Zalando Lounge, two paid volunteer days per year, unlimited contract with at least 27 vacation days, relocation package, family and health support, and development through training and peer reviews.

Is this Operations Manager role remote or office-based?

This information is not specified in the job description.

What are the key required skills and experience for this position?

Candidates need at least 2 years in similar leadership roles managing over 100 employees, several years in warehouse logistics, strong numerical understanding, technical know-how with Warehouse Management Systems, ideally Six Sigma or Lean knowledge, innovation skills, and excellent German and English communication with French as a plus.

What is the team size and leadership structure for this role?

The role involves leading up to 450 employees and 2-6 department heads, with close collaboration with the site management team.

What makes a strong candidate for this Operations Manager position?

Strong candidates have leadership experience with large teams in warehouse logistics, technical expertise in WMS and process optimization, and the drive to build a trusting team environment; Zalando encourages applications even if not all requirements are met.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees