Operations Manager at CVS Health

San Diego, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, HealthcareIndustries

Requirements

Candidates must possess deductive reasoning ability, advanced analytical skills, and computer proficiency. Strong advanced communication, leadership, supervision, and influencing skills are required. The ability to work a full-time flexible schedule, including early mornings, overnights, weekends, overtime, and respond to urgent store issues is necessary. Previous experience as a retail manager or supervisor is preferred, but a high school diploma or equivalent is not strictly required.

Responsibilities

The Operations Manager will lead and supervise store crews, assigning and directing activities to ensure effective operations. They will communicate information openly and timely to store teams and supervisors. This role involves supporting the Store Manager with action plans for operational and service improvements, assisting customers with inquiries and issues, and promoting the CVS customer service culture by greeting, offering help, and thanking customers. The Operations Manager is responsible for overall store management, policy implementation, sales and inventory management, employee staffing, training, development, financial management, and customer service leadership.

Skills

Store Management

Customer Service

Sales Management

Inventory Management

Employee Training

Financial Management

Leadership

Supervision

Communication

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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