Operations Business Analyst

Employment Type

Regular Full-Time

Role Summary

We are seeking a highly analytical and detail-oriented Business Analyst to join our Operations team. This role will be instrumental in driving data-informed decision-making by developing robust Excel-based data models, analyzing revenue performance, and maintaining operational datasets for Professional Services capacity planning and financial tracking.

Key Responsibilities

• Develop and maintain Excel-based data models to support Global Services Capacity Planning.
• Perform in-depth analysis of Revenue Actuals vs Budget, identifying trends, variances, and actionable insights.
• Own and manage all operational datasets to ensure data is accurate, up-to-date, and readily available for ad hoc reporting needs.
• Collaborate with cross-functional teams (Finance, Delivery, HR) to align data inputs and reporting outputs.
• Create dashboards and reports that support strategic planning and operational efficiency.
• Proactively identify data gaps and recommend process improvements to enhance data quality and reporting capabilities.

Qualifications

• Bachelor’s degree in Business, Finance, Operations, or a related field.
• 5+ years of experience in a business analyst, operations analyst, or similar role.
• Advanced proficiency in Microsoft Excel (pivot tables, Power Query, complex formulas, etc.).
• Strong analytical and problem-solving skills with a keen attention to detail.
• Experience working with financial data, capacity models, and operational KPIs.
• Excellent communication skills and the ability to translate data into actionable insights.

Preferred Qualifications

• Experience in Professional Services or SaaS environments.
• Familiarity with BI tools (e.g., Power BI, Tableau) and data visualization best practices.
• Experience with SQL
• Knowledge of Sales, budgeting and forecasting processes.

Compensation and Benefits

At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. Additionally, Model N offers a robust total rewards package that supports individuals to be their best and protects the well-being of participating dependents. Such benefits include medical, dental, vision, health savings, flexible savings, commuter benefits, matching 401K, PTO, VTO, life insurance, pet insurance, employee assistance programs, mental health programs, charitable giving, coaching, career growth and much more.

The base salary for this position will be $95,000 - $120,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.

#LI-MN1