Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Electric Vehicles, EV Infrastructure, TransportationIndustries
Requirements
- Experience managing or overseeing field service teams
- Experience using work order and inventory management systems in operations workflows
- Experience troubleshooting issues with OEMs and/or 3rd party vendors
- Strong electrical, electronic, and mechanical troubleshooting skills
- Technical knowledge of electric vehicle chargers and current OEM certifications is preferred
- Previous experience managing maintenance teams and 3rd party service vendor relationships, preferably in the EV field
Responsibilities
- EVSE maintenance and repair oversight, including issue identification, tracking, resolution, reporting, and preventive maintenance planning and execution
- Facility management oversight, including janitorial, landscaping, general upkeep, and vandalism mitigation
- Administration and process improvement of Revel’s asset, work order, and inventory management system
- Contribute to the development and implementation of operational strategies to improve network uptime
- Collaborate with internal teams to reduce operational costs and improve maintenance response times
- Ensure compliance with industry regulations and standards while maintaining the highest level of operational excellence and safety
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Operations and Service Manager role?
This information is not specified in the job description.
Is this role remote or office-based, and where is it located?
The position is based either out of New York City or San Francisco.
What skills and experience are required for this position?
Required experience includes managing or overseeing field service teams, using work order and inventory management systems, troubleshooting issues with OEMs and/or 3rd party vendors, and strong electrical, electronic, and mechanical troubleshooting skills. Technical knowledge of electric vehicle chargers and current OEM certifications is preferred.
What is Revel's company culture like?
Revel's culture is defined by Operating Principles including Empathy, Ownership, Humility, Adaptability, and Simplicity.
What makes a strong candidate for this Operations and Service Manager role?
The ideal candidate has previous experience managing maintenance teams and 3rd party service vendor relationships, preferably in the EV field.
Revel
Electric rideshare, mopeds, eBikes services
About Revel
Revel provides sustainable urban transportation solutions through electric vehicles, including rideshare services, mopeds, eBikes, and charging hubs. Users can access these services via a membership system, allowing them to rent vehicles or book rides. The company generates revenue from membership fees and usage charges, while also operating charging hubs for its fleet and other electric vehicle owners. Revel prioritizes community integration and safety, offering moped safety lessons and running a Safety Innovation Lab. Additionally, the company supports its employees with benefits like healthcare, fostering a motivated workforce. Revel's goal is to electrify urban transportation while ensuring community engagement, safety, and employee welfare.
New York City, New YorkHeadquarters
2018Year Founded
$352.3MTotal Funding
DEBTCompany Stage
Automotive & Transportation, EnergyIndustries
201-500Employees
Benefits
Stock Options
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Life Insurance
Unlimited Paid Time Off
Risks
Shutting down moped-sharing may lead to a loss of customer base and brand identity.
Partnership with Uber might dilute Revel's unique brand as an electric rideshare provider.
Reliance on NYC market poses risks if local regulations or conditions change unfavorably.
Differentiation
Revel combines EV infrastructure with rideshare, creating captive demand for fast charging.
Revel operates the only all-electric rideshare service in the U.S. with 550 EVs.
Revel's focus on community and safety sets it apart in urban transportation.
Upsides
Revel's partnership with Uber boosts EV infrastructure expansion and utilization rates.
Opening the fastest charging station in NYC enhances Revel's EV infrastructure leadership.
Revel's focus on 'urban charging deserts' aligns with growing EV infrastructure demand.
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