Onboarding Program/Strategy Advancement Principal

Candidates must possess a Bachelor's Degree and at least 7 years of progressive experience in strategy creation, implementation oversight, and leadership for enterprise-wide initiatives, including comprehensive management of cross-functional programs involving people, processes, and technology. Required qualifications also include strong cross-functional leadership and stakeholder management skills, proven success in delivering large, multi-workstream programs within healthcare, insurance, or similar complex environments, exceptional verbal and written communication abilities with experience presenting to executive and board-level audiences, and the ability to translate strategic goals into actionable, measurable execution plans. Expertise in program acceleration, risk mitigation, managing cross-functional interdependencies, understanding customer journey design, experience transformation, onboarding best practices, and superior analytical and problem-solving skills are also necessary. A highly collaborative, adaptable nature and the ability to lead through ambiguity in a dynamic environment, along with experience mentoring and developing high-performing teams, are essential. An MBA, MPH, PhD, or graduate degree in a management field and experience with member onboarding, lifecycle programs, or healthcare transformation initiatives are preferred.