Nursing Verification & Support Coordinator - EST Hours (Remote)

South Africa

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Business Process OutsourcingIndustries

Requirements

Candidates must possess strong critical thinking, analytical, and communication skills, with a high attention to detail and accuracy. Tech-savviness and comfort with scheduling systems and databases are essential. Previous experience in healthcare administration, scheduling, quality assurance, or operations support is highly advantageous. A fixed fibre internet line with a minimum speed of 25 Mbps (upload & download) and a reliable power backup solution are mandatory. The role requires the ability to work independently while collaborating with a remote team.

Responsibilities

The Nursing Verification & Support Coordinator will review and verify nursing appointments within the scheduling system, identifying and communicating with nursing staff about discrepancies such as overlaps, lateness, or missed appointments. This role involves documenting and escalating discrepancies, collaborating with the scheduling team and onshore supervisors, and ensuring records meet healthcare and insurance requirements. Responsibilities also include working with scheduling software like Cubhub, Quickbase, and Excel to maintain accurate data.

Skills

Nursing verification

Scheduling systems

Critical thinking

Problem-solving

Communication

Follow-up

Discrepancy identification

Documentation

Escalation

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees