Meritain Account Director - Northeast at CVS Health

New York, New York, United States

CVS Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

Requirements

  • Expert level in Self-Funding
  • Develops and executes account management strategy for a strategic, multi-geography or high tier book of business
  • Develops and executes the renewal process, ensuring appropriate margins and customer/membership retention targets are achieved
  • Assesses the competitive environment and develops sales strategies
  • Develops and maintains an annual business plan and account strategy aligned with customer objectives
  • Collaborates within Meritain and across business functions

Responsibilities

  • Develops and implements account management and cross/up-sell strategies
  • Serves as the primary interface for all products and services
  • Builds and maintains strong external and internal relationships
  • Develops discussions on service levels and expectations
  • Identifies gaps in service levels and determines root causes and solutions
  • Prepares clients for renewal by explaining cost drivers and offering solutions
  • Formulates complex financial decision recommendations
  • Supports New Business Sales team with finalist meetings
  • Assesses the competitive environment and capitalizes on market opportunities
  • Coordinates the renewal process to retain and cultivate a profitable book of business
  • Works collaboratively to ensure customer needs are understood and key issues are addressed

Skills

Key technologies and capabilities for this role

Self-FundingAccount ManagementCross-SellingUpsellingRenewal ProcessSales StrategyBusiness PlanningCompetitive AnalysisFinancial AnalysisRelationship Management

Questions & Answers

Common questions about this position

What is the salary for the Meritain Account Director role?

This information is not specified in the job description.

Where is this position located?

The position is located in the Northeast region, specifically NY, NJ, CT, PA, RI, MA.

What are the key skills required for this role?

Expert level in Self-Funding is required, along with skills in developing and executing account management strategies, renewal processes, assessing competitive environments, and collaborating across teams.

What does the work environment or team collaboration look like?

The role involves building and maintaining strong external and internal relationships, collaborating within Meritain and across business functions to address customer needs.

What makes a strong candidate for this position?

A strong candidate will have expert-level knowledge in Self-Funding and demonstrated experience developing account management strategies, executing renewals, assessing competitive landscapes, and collaborating across functions for strategic multi-geography accounts.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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