Meritain Account Director - Northeast at CVS Health

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

Expert level in Self-Funding
Develops and executes account management strategy for a strategic, multi-geography or high tier book of business
Develops and executes the renewal process, ensuring appropriate margins and customer/membership retention targets are achieved
Assesses the competitive environment and develops sales strategies
Develops and maintains an annual business plan and account strategy aligned with customer objectives
Collaborates within Meritain and across business functions

Responsibilities

Develops and implements account management and cross/up-sell strategies
Serves as the primary interface for all products and services
Builds and maintains strong external and internal relationships
Develops discussions on service levels and expectations
Identifies gaps in service levels and determines root causes and solutions
Prepares clients for renewal by explaining cost drivers and offering solutions
Formulates complex financial decision recommendations
Supports New Business Sales team with finalist meetings
Assesses the competitive environment and capitalizes on market opportunities
Coordinates the renewal process to retain and cultivate a profitable book of business
Works collaboratively to ensure customer needs are understood and key issues are addressed

Skills

Self-Funding

Account Management

Cross-Selling

Upselling

Renewal Process

Sales Strategy

Business Planning

Competitive Analysis

Financial Analysis

Relationship Management

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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