Marketing Supervisor at Remitly

Manila, National Capital Region, Philippines

Remitly Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FintechIndustries

Requirements

  • Bachelor’s Degree holder
  • 3-5 years of experience as a team lead or supervisor in marketing operations or digital marketing
  • Experience supporting B2B marketing with knowledge of email, website, social, data and analytics
  • Familiarity with marketing automation, CRM and CMS platforms (Eloqua, Salesforce, Sitecore preferred)
  • Strong leadership, organizational, and project management skills, with a track record of meeting deadlines in a fast-paced environment
  • Excellent communication skills and stakeholder management experience across regions/time zones

Responsibilities

  • Oversee day-to-day workflow, assigning and monitoring projects to ensure 100% on-time delivery within agreed quality standards
  • Implement and optimize processes, automation, documentation and governance to improve efficiency and scalability
  • Provide first-level quality control on all team outputs, ensuring alignment with brand, data and campaign standards
  • Coordinate across global marketing teams to align timelines, priorities, and deliverables
  • Proactively flag inefficient workflows or repeated back-and-forth that signal the need for new processes or approaches, minimizing time waste and improving team focus
  • Identify and escalate delivery risks, resourcing gaps, or process challenges to Operations Managers as needed
  • Serve as primary operational point of contact for stakeholders, conducting monthly performance reviews and addressing action items
  • Coach, mentor and evaluate team members; lead performance appraisals and create development plans
  • Foster collaboration across time zones and cultures
  • Generate weekly and monthly performance reports, including marketing KPIs such as campaign delivery rates, conversion performance and database quality
  • Support capacity planning by contributing to reporting and flagging underutilization, including recommendations for rebalancing workload
  • Lead training initiatives in digital marketing, database management and analytics best practices
  • Drive adoption of marketing technology and AI tools to improve efficiency and impact of marketing
  • Drive team development by monitoring skill progression and encouraging continuous learning, especially in AI tools and use cases to improve efficiency and output quality collaborating with Ops managers

Skills

Campaign Execution
Process Optimization
Marketing Automation
Performance Reporting
Team Leadership
Stakeholder Management
Digital Marketing
Database Management
Analytics
KPIs
Capacity Planning

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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