Manager, Strategy & Operations (Consumer Protection Team) at Flex

New York, New York, United States

Flex Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTechIndustries

Requirements

  • 3-5 years of relevant work experience (e.g., management consulting, product, multi-hat start-up role)
  • Direct work with a high-growth tech/fintech company preferred
  • Entrepreneurial - finds the messiness of 0-to-1 building exhilarating
  • Well honed interpersonal skills; able to drive results through others without compromising relationships and rapport
  • Ability to thrive in a fast-paced environment
  • Strong bias for action
  • Obsessive attention to detail; high bar for your own work product
  • Superior communication skills (e.g., memos, verbal presentations)
  • Fluent in data tools like Tableau, Microsoft Power BI, or Sigma
  • SQL proficiency preferred, but not required

Responsibilities

  • Build a high-quality insights engine for our customer-impacting teams, using your business knowledge and analytical skills to isolate the signal from the noise
  • Partner with the head of the Consumer Protection Team to set strategy and translate it into tangible near-term goals and frameworks that ensure tight execution
  • Work with Product Managers and other functional leads to ensure we are effectively prioritizing customer experience priorities across the business
  • Collaborate with Analytics and Data Science to iterate quickly on new hypotheses, and build the longer-term infrastructure we need wherever key insights are found
  • Manage across a full portfolio of projects, proactively and continuously prioritizing as business needs shift
  • Distill progress into executive-level reports, facilitating reviews to ensure the right strategic conversations are had

Skills

Analytics
Strategy
Operations
Customer Insights
Data Analysis
Business Intelligence
Customer Success
Product Collaboration

Flex

Comprehensive contract manufacturer for electronics

About Flex

Flex provides comprehensive electronics manufacturing services, originally starting with circuit board production for tech companies in Silicon Valley. The company automates its manufacturing processes to ensure reliability and cost-effectiveness, which has made it a trusted partner for various industries, including automotive, healthcare, and consumer electronics. Flex's services encompass design, engineering, manufacturing, and supply chain management, allowing businesses to outsource their production needs and focus on their core activities. A key differentiator for Flex is its subsidiary, Anord Mardix, which specializes in critical power solutions and custom products for clients with complex requirements. Additionally, Flex is dedicated to sustainability, aiming for a significant portion of its customers to adopt science-based emissions targets by 2025, reflecting its commitment to environmental responsibility.

Singapore, SingaporeHeadquarters
1969Year Founded
$200MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, EnergyIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Company Equity
Unlimited Paid Time Off
Paid Holidays
Parental Leave
Profit Sharing

Risks

Integrating JetCool Technologies may lead to operational and cultural alignment challenges.
Partnership with Musashi Energy exposes Flex to risks of emerging technology failures.
Jamdeo joint venture faces competitive pressures in the smart TV and media streaming market.

Differentiation

Flex offers end-to-end manufacturing solutions, from design to supply chain services.
Anord Mardix, a Flex subsidiary, specializes in critical power solutions and custom offerings.
Flex's commitment to sustainability aligns with global efforts to combat climate change.

Upsides

Flex's acquisition of JetCool enhances its data center cooling solutions for AI servers.
Partnership with Musashi Energy boosts Flex's AI data center energy storage capabilities.
Flex's Zhuhai facility's AME Excellence Award highlights its world-class manufacturing standards.

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