Manager, Sportsbook Operations at DraftKings

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Sports Betting, iGamingIndustries

Requirements

3+ years of Sportsbook experience or experience in a similar industry
Previous experience leading a fast-paced, high-performing team
Customer-focused view and a strong understanding of what the high-value Sportsbook customer wants
Ability to successfully manage customer relationships
Data-driven and strategic mindset with a deep understanding of the Sportsbook industry
Preferably a Bachelor’s degree in a related field

Responsibilities

Define overall promotional strategy for your sport(s) as part of over-arching national sportsbook reinvestment plans
Daily performance management and accountability for your sport(s)
Prioritization of on-site content across promotions, markets, and campaigns
Identify opportunities for investment incrementality and optimization and monitor competitive activity in your sport(s)
Support relevant stakeholders in major sport-specific event planning (NFL season launch, Super Bowl etc.)
Partner with analytics on performance recaps of promotions/activity within your sport(s) and execute sport-specific investment strategy in conjunction with Marketing, CRM, and Promotions
Support and collaborate with other parts of the business such as operations, VIP, marketing, and finance
Act as an escalation point for simple queries that are unable to be resolved by junior team members

Skills

Key technologies and capabilities for this role

Sportsbook OperationsPromotional StrategyPerformance ManagementCompetitive AnalysisEvent PlanningAnalyticsCRMMarketingFinanceRegulatory Operations

Questions & Answers

Common questions about this position

What is the salary range for the Manager, Sportsbook Operations role?

The US base salary range for this full-time position is $96,000 - $120,000 USD, plus bonus, equity, and benefits as applicable.

Is this a remote position or does it require working from an office?

This information is not specified in the job description.

What experience and skills are required for this role?

Candidates need 3+ years of Sportsbook experience or similar industry experience, previous experience leading a fast-paced high-performing team, a customer-focused view, ability to manage customer relationships, and a data-driven strategic mindset with deep Sportsbook industry understanding.

What is the company culture like at DraftKings?

DraftKings teams are energized by innovation, embrace emerging technology like AI to enhance customer experiences and streamline operations, and focus on shaping the future through bold ideas.

What makes a strong candidate for this Manager, Sportsbook Operations position?

A strong candidate has 3+ years of Sportsbook or similar industry experience, proven leadership of fast-paced teams, customer-focused expertise especially for high-value customers, relationship management skills, and a data-driven strategic approach to the Sportsbook industry; a Bachelor’s degree is preferred.

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Boston, MassachusettsHeadquarters

2012Year Founded

$911.4MTotal Funding

IPOCompany Stage

Crypto & Web3, GamingIndustries

1,001-5,000Employees

Benefits

Performance Bonus

Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.

Accusations of collusion with FanDuel may lead to antitrust investigations.

Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.

The company has ventured into the NFT market, expanding its digital collectibles offerings.

DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.

Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.

Entry into the NFT market taps into the growing digital collectibles trend.

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