Position Overview
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Calendly's Operations team is seeking a Manager, Reporting Analytics to lead a high-impact team responsible for defining and delivering company-wide metrics, reporting infrastructure, and performance insights. This role reports to the Director, Analytics and requires a blend of technical depth, design thinking, and people leadership to foster transparency and accountability across the business. The centralized Analytics team empowers the business with actionable insights, structured data, and scalable systems, with the Reporting Analytics function playing a crucial role in establishing the company's source of truth for business metrics.
A Day in the Life
As the steward of business metrics and the reporting backbone, you will:
- Own and evolve metric definitions, ensuring alignment, consistency, and trust in key KPIs.
- Manage the reporting layer within the data warehouse, building a foundation for scalable analytics and executive visibility.
- Design and deliver the official reporting suite, including the Corporate Scorecard, Weekly Business Digest, and performance dashboards.
- Support high-stakes reporting moments like Monthly Business Reviews (MBRs), Board materials, and executive offsites.
- Lead the development of a semantic layer and reporting framework for company-wide self-serve analytics.
- Champion thoughtful design in reporting experiences, tailoring content for specific audiences.
- Ensure strong UX and technical structure in reporting products.
- Partner cross-functionally with Analytics, Engineering, Product, GTM, Finance, and Operations.
- Mentor and support a team of experienced analysts, guiding stakeholder engagement, prioritization, and skill development.
Requirements
- People Management: 2+ years of people management experience, preferably leading analytics, data, or reporting teams.
- Technical Skills: Strong SQL skills and experience with a modern data stack (e.g., dbt, Hex, BigQuery). Familiarity with Python is a bonus.
- Metric Definition & Reporting Infrastructure: Proven track record of owning metric definition frameworks and the supporting reporting infrastructure.
- Data UX & Design: Deep investment in information design, understanding of data UX, tailoring reporting for different leadership levels, and a passion for driving clarity and action through data presentation.
- Self-Serve Enablement: Experience with semantic layer design and enabling self-serve analytics while maintaining consistency.
- Communication & Storytelling: Thoughtful communicator and insight storyteller, comfortable presenting to senior leaders and executives.
- Strategic Reporting: Experience supporting Board-level and strategic reporting with a high bar for precision, accuracy, and relevance.
- Ambiguity & Translation: Ability to operate in ambiguous environments and translate strategic goals into operational reporting systems.
- Team Growth: Energized by growing people and building teams.
Application Instructions
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Company Information
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Skills
Calendly
Automates scheduling for individuals and businesses
About Calendly
Calendly simplifies scheduling for individuals and businesses by providing a platform that automates the process of setting up meetings and appointments. It integrates with popular calendar systems like Google Calendar, Outlook, and iCloud to ensure users can manage their time efficiently and avoid double-booking. Unlike many competitors, Calendly offers a subscription-based model with a free basic version and several premium plans that include advanced features such as team scheduling and custom branding. This tiered pricing approach allows users to start for free and upgrade as they see the value in additional functionalities. The goal of Calendly is to enhance productivity by reducing the back-and-forth communication typically involved in scheduling meetings.