Analytics Manager

Position Overview

Khan Academy is seeking an experienced and people-focused Analytics Manager to lead its Analytics function, a key part of the larger Data Insights Group. This role is crucial for driving transformative change by generating impactful insights and nurturing a data-informed culture across Khan Academy. The successful candidate will combine deep analytics expertise with a passion for mentorship and team leadership to elevate decision-making and product effectiveness, particularly in light of recent high-profile partnerships and new educational product launches.

Requirements

• Leadership Experience: Proven ability to lead and coach a team.
• Analytics Expertise: Deep understanding of analytics principles and practices.
• Mentorship Skills: Passion for mentoring and professional development of team members.
• Cross-functional Collaboration: Ability to work effectively with various teams such as Product, Philanthropy, District Success, and International.
• Data Visualization & Communication: Experience in developing dashboards, reports, and presentations to communicate key performance metrics.
• Code Review: Ability to review code for quality, consistency, and maintainability.
• Strategic Thinking: Capacity to drive strategic prioritization and resource allocation.
• Data Self-Service Culture: Experience in promoting and enabling data self-service for stakeholders.

Responsibilities

Lead the Analytics Team

• Lead and coach a team focused on fundamental product and KPI reporting for cross-functional teams.
• Provide support to team members on complex projects and stakeholder prioritization.
• Foster a culture of collaboration, shared learning, and continuous improvement within the Analytics team.
• Review code to ensure quality, consistency, and maintainability of analytics outputs.
• Provide coaching and professional development opportunities, including mentoring on soft skills, access to formal training, and peer learning to enhance technical and leadership expertise.

Cultivate a Data-Informed Culture

• Promote thoughtful, insight-driven decision-making throughout the organization.
• Collaborate cross-functionally to drive strategic prioritization, including goal setting, timeline alignment, and resource allocation for Analytics work.
• Drive a data self-service culture by ensuring stakeholders have access to easy-to-use, reliable dashboards.
• Develop engaging methods to communicate key performance metrics, such as dashboards, internal reports, and monthly business review presentations.

Support Strategic Initiatives

• Partner with the Sr. Director of the Data Insights Group to ensure strong Analytics representation in the evaluation of new initiatives.

About Khan Academy

Khan Academy is a nonprofit organization dedicated to providing free, world-class education to anyone, anywhere. Our learning platform offers high-quality, free supplemental learning content and practice for Pre-K through 12th grade and early college, with a focus on math and science. We serve over 181 million registered learners globally and are committed to improving learning outcomes, especially for students in historically under-resourced communities.

Our Community

Khan Academy's team comprises individuals from diverse backgrounds, including academia, traditional and non-traditional education, big tech, and startups. We believe that diversity, equity, inclusion, and belonging are essential to achieving our mission and positively impacting the communities we serve. We invest in our people and are committed to professional development.

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