Responsibilities

The Manager, Quality Reporting will assist in planning, organizing, and overseeing quality reporting, monitor and evaluate performance metrics and assist in identifying areas for improvement, coordinate and support the implementation of new and existing quality programs, manage and track progress of ongoing projects, ensure they align with organizational goals, organize project meetings, prepare agendas, and manage deliverables, facilitate communication between departments, prepare reports, presentations, and correspondence for the Director, manage and prioritize incoming requests and communications, address operational issues and assist in developing solutions to improve processes, serve as a liaison between various departments and the Director of Actuarial Services, facilitate smooth communication and collaboration across teams, assist in ensuring compliance with regulatory requirements and organizational policies, and support quality assurance initiatives to enhance patient care and operational efficiency.