Strategic Customer Success Manager
Vouched$120,000 - $120,000/year
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Data Technology, Marketing Technology, Big DataIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a remote position or does it require office work?
This information is not specified in the job description.
What salary or compensation is offered for this role?
This information is not specified in the job description.
What key skills and experience are required for the Manager, Customer Success role?
The role requires experience as a seasoned Customer Success leader scaling teams in fast-paced environments, expertise in building executive-level relationships, consultative knowledge of THETA verticals (Travel, Hospitality, Entertainment, Technology, Automotive), and skills in value-selling, renewal strategy, coaching CSMs, and cross-functional collaboration.
What is the company culture like at LiveRamp?
LiveRamp fosters a fast-paced environment surrounded by inspiring people who motivate you to improve, with a strong emphasis on customer-centricity, collaboration across teams, and being on the forefront of marketing technology and Big Data.
What makes a strong candidate for this Customer Success Manager position?
Strong candidates are seasoned leaders who excel at scaling teams, building executive relationships with strategic customers, demonstrating consultative expertise in THETA verticals, coaching CSMs, driving renewals through value-selling, and leading cross-functional initiatives in a fast-paced setting.
LiveRamp
Identity platform for people-based marketing
About LiveRamp
LiveRamp offers an identity platform that connects people, data, and devices for effective marketing. This platform supports people-based marketing, allowing businesses to target their audiences more accurately. LiveRamp operates on a subscription model, providing services like data onboarding and identity resolution to help clients unify and analyze their data. The company aims to empower businesses to use data responsibly while enhancing customer experiences.
San Francisco, CaliforniaHeadquarters
2011Year Founded
$15.6MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer SoftwareIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Remote Work Options
Unlimited Paid Time Off
Paid Holidays
Paid Parental Leave
Employee Stock Purchase Plan
Wellness Program
Risks
Competitors' adoption of data clean rooms may dilute LiveRamp's market share.
DIRECTV partnership success depends on streaming platform user growth.
Life360's ad business growth could conflict with LiveRamp's existing clients.
Differentiation
LiveRamp offers a fully interoperable infrastructure for end-to-end addressability.
The platform ensures safe and responsible consumer data usage, crucial in today's privacy-conscious world.
LiveRamp's subscription model provides clients with data onboarding, identity resolution, and connectivity.
Upsides
Growing demand for data clean rooms enhances LiveRamp's market position.
Phasing out of third-party cookies boosts interest in identity resolution solutions.
Partnerships with streaming platforms expand LiveRamp's digital advertising reach.
Related Jobs
RemoteRemoteCustomer Success Lead
WanderSalary not specified
RemoteCustomer Success Manager
SamaSalary not specified
- Full Time
- Entry Level & New Grad
RemoteSenior Customer Success Manager
HealthJoySalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteHead of Customer Success
TimescaleSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteCustomer Success Manager, Mid-Market and Key Accounts
Vanta$134,000 - $158,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteCustomer Success Manager | Mid-Market (Industry)
BiorenderSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteCustomer Success Manager (Mid-Market)
ScribeSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteGrowth Account Director, Mid-Market
Demandbase$76,000 - $114,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteCustomer Success Executive
ServiceNowSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteSaaS Implementation Manager
VetcoveSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)