Manager, Business Operations

Employment Type: Full-Time Location Type: Remote

Why Jerry.ai?

• Join a pre-IPO startup with significant capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better).
• Disrupt a massive market and help us grow into a $10B business.
• Be immersed in a talent-dense environment and accelerate your career growth.

About the Opportunity

We are seeking a Manager, Business Operations to support our growth from 5M to 50M users in the coming years. This pivotal role will be instrumental in driving data-driven decisions across the company, with a particular focus on our core insurance product. Your success in this position will be critical in propelling Jerry towards becoming a $5B business by 2030.

Jerry is building the first AllCar™ super app to streamline all aspects of car ownership, including insurance, buying/selling, registration, loans, safety, repairs, parking, and more – a $2T market in the U.S. Since our inception in 2019, we have expanded our offerings to include loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have acquired over 5 million customers, secured $240M in funding, achieved 40X revenue growth, and scaled our team to 250 employees across 7 countries.

How You Will Make an Impact

• Define, analyze, and test key levers to drive profitable and scalable user acquisition and partnership growth.
• Collaborate with product, marketing, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting critical insights to inform product and business strategies.
• Identify opportunities to automate manual processes and optimize operational efficiency.

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• Several years of consulting experience (MBB preferred).
• Prior experience with customer acquisition or performance marketing.
• High level of comfort with SQL and Python (or similar ML programming language).

Who You Are

• You possess a strong framework for problem-solving and operate using first principles.
• You are comfortable communicating with diverse audiences, from front-line employees to the company's C-suite.
• You set exceptionally high standards for yourself and your team, continuously striving for excellence.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.

About Jerry.ai

Jerry.ai is America’s first and only super app designed to radically simplify car ownership. We are redefining how people manage their vehicles, one of their most expensive and time-consuming assets. Leveraging artificial intelligence and machine learning, Jerry.ai simplifies and automates car ownership and maintenance, offering personalized services for all car owners' needs. We are dedicated to daily innovation and improvement of our AI-powered app to deliver the best customer experience. From car insurance and financing to maintenance and safety, Jerry.ai covers it all.

We are the #1 rated and most downloaded app in our category, holding a 4.7-star rating in the App Store. With over 5 million customers, we are just beginning our journey. Jerry.ai was founded in [Year not specified in original text].