Strategy & Operations Manager

United States

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$114,800 – $135,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, SoftwareIndustries

Requirements

Candidates should possess at least 2 years of experience in Strategy, Business Operations, or a related field, with a preference for consulting, strategic planning, analytics, or revenue/sales operations, ideally with a pre-sales focus. Proven ability to analyze and present data, build reports, and drive strategic recommendations is essential, along with experience in identifying and implementing operational process improvements and scaling business practices. Familiarity with tools such as Salesforce, SQL, Looker, BigQuery, and Excel/Google Sheets is required, as well as experience influencing and collaborating with C-suite and VP-level executives.

Responsibilities

The Strategy & Operations Manager will drive strategic planning, process improvements, and identify growth opportunities by partnering with cross-functional teams like Sales, Marketing, and Customer Experience to enhance go-to-market execution, operational efficiency, and growth. This role involves conducting deep-dive analyses into market opportunities, customer data, and sales trends to provide strategic recommendations, supporting strategic planning efforts for revenue, sales pipeline, and territory planning, and developing robust forecasting and reporting frameworks to track key performance metrics. Additionally, the manager will collaborate with leadership to drive cross-functional initiatives and evaluate and refine operational processes to improve team efficiency.

Skills

Strategy

Business Operations

Data Analysis

Reporting

Strategic Planning

Process Improvement

Salesforce

SQL

Looker

BigQuery

Excel

Google Sheets

Forecasting

Cross-functional Collaboration

FullStory

Digital experience analytics platform for businesses

About FullStory

FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. The platform captures and analyzes these interactions, helping companies identify issues and optimize user experiences to enhance conversions and customer satisfaction. FullStory serves a variety of clients, including e-commerce, financial services, and travel companies, making it applicable to any business with a digital presence. Operating on a Software-as-a-Service (SaaS) model, clients subscribe to the platform and pay a recurring fee based on their usage and required features. This model allows for scalability and offers different pricing tiers to accommodate businesses of all sizes. FullStory's goal is to improve online user experiences through detailed insights and data analysis.

Atlanta, GeorgiaHeadquarters

2014Year Founded

$189.9MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees