Sr Product Manager - End-User Growth
ZoomFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must possess a Bachelor's degree or equivalent work experience, with 8 years of professional experience including at least 5 years as a product manager for consumer-facing software development teams, preferably in an agile environment. A strong understanding of the current knowledge landscape, modern learning preferences, and content discovery trends is required, along with proven success in building and iterating high-scale consumer-facing products on both desktop and mobile websites. Mastery of applying controlled experiments for product decisions and a history of leading product initiatives that coordinate multiple teams/functions are essential. Strong written and verbal communication skills are necessary, as is the ability to interact effectively with all levels of management, staff, and communities. Candidates must be available for critical meetings and synchronous work between 15:00 UTC and 18:00 UTC, and open to international travel up to four times per year.
The Lead Product Manager will lead the development of modern and engaging Wikipedia learning experiences on desktop and mobile websites. They will drive a cross-functional team of engineers, a designer, community specialist, and data analyst to build and deploy features and experiments, designing lightweight experiments that can scale to fully deployed features. Responsibilities include applying standardized measurement practices and developing creative approaches to learn in a privacy-sensitive environment, tracking and communicating progress, and maintaining planning artifacts. The role involves working with Communications, Marketing, and Legal functions to execute high-profile projects, proactively conducting conversations with volunteer communities for brainstorming and feedback, and adapting plans collaboratively. Maintaining an understanding of current developments in knowledge seeking, AI, and industry best practices, persevering through setbacks, and developing an understanding of the diversity of the global user base are also key duties.
Operates Wikipedia and free knowledge projects
The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is funded by donations from individuals and institutions, emphasizing its nonprofit status. Unlike many other organizations, it focuses on making knowledge accessible to all without charge, advocating for policies that support free knowledge initiatives. Its goal is to empower individuals to contribute to and benefit from a collective pool of knowledge.