Wikimedia Foundation

Lead Product Manager, Reader Growth

Remote

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Non-profit, Biotechnology, Information ServicesIndustries

Lead Product Manager, Reader Growth

Salary: Not specified Location Type: Not specified Employment Type: Not specified

Position Overview

The Wikimedia Foundation is seeking an enterprising Lead Product Manager to enhance the Wikipedia reading experience for a new generation of readers. This role is part of the newly formed Reader Growth team within the Product and Technology department. The Product and Technology department is dedicated to building wiki experiences that support the vision of a world where everyone can freely access the sum of all knowledge.

Wikipedia is a globally popular media property, attracting over 1 billion monthly visitors across more than 300 languages. The vast majority of these users (over 99%) are logged-out readers on our mobile or desktop websites. This role presents an opportunity to significantly impact one of the internet's most beloved platforms.

The Reader Growth team will focus on developing innovative ways for new generations of internet users to engage with Wikipedia content. This includes building features that facilitate more intuitive content browsing and discovery, novel ways to contextualize knowledge, and the integration of visual, audio, and multimedia formats aligned with modern preferences. As the product manager, you will lead a cross-functional team in ideating new experiences, rigorous testing and iteration, and scaling features to millions of users across hundreds of languages.

This position reports to the Group Product Manager, Readers.

Availability Requirement: Candidates must be available for critical meetings and synchronous work between 15:00 UTC and 18:00 UTC. Travel Requirement: Open to traveling internationally up to four times per year.

Responsibilities

  • Lead the development of modern and engaging Wikipedia learning experiences on both desktop and mobile websites.
  • Drive a cross-functional team, including engineers, a designer, community specialist, and data analyst, to build and deploy features and experiments.
  • Collaborate with the team to design lightweight experiments that can scale into fully deployed features.
  • Apply standardized measurement practices (e.g., A/B testing, user research) and develop creative approaches for learning within a privacy-sensitive environment.
  • Track and communicate progress, maintaining planning artifacts such as roadmaps, specifications, and release plans.
  • Work with Communications, Marketing, and Legal departments to execute high-profile projects.
  • Proactively engage with volunteer communities to brainstorm and gather feedback on projects and ideas, collaboratively adapting plans as needed.
  • Maintain an understanding of current developments and innovations in knowledge seeking, AI, and industry best practices.
  • Persevere through setbacks to ensure team goals are met, or communicate when a pivot is necessary.
  • Develop an understanding of the diversity of our global user base and how it informs our work.

Skills and Experience

  • Bachelor’s degree or equivalent work experience in a professional setting.
  • 8 years of professional experience, including at least 5 years as a product manager working with consumer-facing software development teams, preferably in an agile environment.
  • Strong understanding of the current knowledge landscape, modern learning preferences, and content discovery trends.
  • Proven success in building and iterating high-scale consumer-facing products on both desktop and mobile websites.
  • Mastery in applying controlled experiments to inform product decisions.
  • Demonstrated success in leading product initiatives that coordinate multiple teams/functions across an organization.
  • Strong written and verbal communication skills, with the ability to interact effectively with all levels of management, staff, and communities.
  • Capable of [further details on capability missing].

Application Instructions

Not specified.

Company Information

About the Wikimedia Foundation: The Wikimedia Foundation is the non-profit organization that supports Wikipedia and other free knowledge projects. Our mission is to empower and engage people around the world in collecting and developing educational content and to make that content freely available in every language, for everyone.

Skills

Product Management
Reader Growth
User Experience
Content Discovery
Multimedia Formats
Agile Methodologies
Cross-functional Team Leadership
A/B Testing
Data Analysis
Stakeholder Management

Wikimedia Foundation

Operates Wikipedia and free knowledge projects

About Wikimedia Foundation

The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is funded by donations from individuals and institutions, emphasizing its nonprofit status. Unlike many other organizations, it focuses on making knowledge accessible to all without charge, advocating for policies that support free knowledge initiatives. Its goal is to empower individuals to contribute to and benefit from a collective pool of knowledge.

San Francisco, CaliforniaHeadquarters
2003Year Founded
$145.9MTotal Funding
GRANTCompany Stage
Social Impact, EducationIndustries
501-1,000Employees

Benefits

Remote Work Options

Risks

Reliance on Nvidia's AI tech may affect Wikimedia's data processing autonomy.
DSA audit could reveal vulnerabilities requiring significant resources to address.
Decentralized platforms like Mastodon may divert users from Wikipedia.

Differentiation

Wikimedia Foundation operates the world's largest free online encyclopedia, Wikipedia.
It supports a diverse range of projects like Wiktionary and Wikisource.
The Foundation is a non-profit, relying on global donations for funding.

Upsides

Nvidia's NeMo Retriever tech reduced Wikipedia processing time from 30 days to 3 days.
Holistic AI's audit under the DSA enhances Wikimedia's platform safety and accountability.
Collaboration with Open Foundation West Africa combats misinformation during Ghana's elections.

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