Senior Customer Success Manager
Vantage- Full Time
- Senior (5 to 8 years)
Candidates should possess at least 4 years of product management experience, with a proven track record for delivering high-quality products to customers, and some prior experience working with cloud products, in cybersecurity products, and/or with data products and querying interfaces. They should also have a customer-focused mindset, proactively reaching out to customers and prospects, while simultaneously partnering with go-to-market teams, and the ability to see how various products and features should fit together to serve different user groups, with the analytical skills to justify the approach being taken.
As a Senior Product Manager, Automation at Vanta, you will deeply understand customers and the market, distill complex problems and opportunities into clearly prioritized product goals, focus for your team, and high-quality execution in collaboration with stakeholders across the company. You will deliver a high quality product addressing key customer pain points and creating opportunities for competitive advantage, help to define and shape Vanta's product team culture as we grow, and support our customers test their data as well as enabling them to continuously monitor their compliance program.
Automates SOC 2 compliance for businesses
Vanta simplifies the process of obtaining and maintaining SOC 2 certification, which is essential for organizations that manage sensitive customer data. The company offers a software-as-a-service (SaaS) platform that automates numerous checks to ensure that security controls are effective and compliant with industry standards. This automation helps small to medium-sized enterprises (SMEs) and tech companies monitor risks and vulnerabilities continuously, significantly reducing the time and cost associated with achieving SOC 2 compliance. Vanta's subscription-based model provides clients with a more efficient and cost-effective way to maintain compliance compared to traditional methods. The goal of Vanta is to transform the compliance process, allowing organizations to focus on their core operations while enhancing their security posture.