Lead Product Management & Develop at AT&T

Dallas, Texas, United States

AT&T Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TelecommunicationsIndustries

Requirements

  • Bachelor’s degree (BS/BA) desired
  • 5+ years of related experience
  • Certification is required in some areas
  • Office presence of a minimum of 5 days per week (no relocation offered)
  • Experienced professional recognized as an expert with broad and in-depth knowledge to creatively resolve complex issues
  • Ability to lead significant projects with strategic autonomy, influence executive decisions, mentor less experienced staff, implement long-term plans impacting the organization, and collaborate frequently with senior leadership

Responsibilities

  • Drive the development, execution, and lifecycle management of specific products/services, ensuring alignment with market needs and business objectives, and managing the business case and P&L to deliver high-quality solutions and maximize customer value
  • Manage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions, ongoing product performance, budgets, acquiring estimates, and handling funding requests through the capital process
  • Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as products move to production and distribution
  • Translate and document customer and technical requirements into final product designs, prepare and present comprehensive business cases, and provide detailed product requirements, user stories, and acceptance criteria
  • Analyze customer needs and identify priorities for new products or services and enhancements
  • Perform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features, including volumes and revenue results
  • Create and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives, and define initiatives to grow revenue and margin
  • Partner with business, technology, UX teams, and 3rd party technology partners to design or modify products, ensuring high-quality user experience, alignment with budget and schedule, and effective cross-functional collaboration
  • Work with Global Connectivity Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Pricing Team to develop pricing strategies
  • Negotiate with vendors to improve product cost structure, feature functionality, and product support

Skills

Product Lifecycle Management
Market Research
Competitive Analysis
Business Case Development
P&L Management
User Stories
Acceptance Criteria
Capital Budgeting
Customer Requirements Analysis
Product Requirements Definition

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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