Landscape Account Manager at Solar Landscape

Loxahatchee, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

LandscapingIndustries

Requirements

2+ years sales experience, preferably in the landscape industry
Irrigation knowledge is a plus
Demonstrate exemplary knowledge of landscape terminology, plant materials, and installation techniques
Ability to work in a team environment, and independently

Responsibilities

Follow company policies, procedures, and work standards
Maintain established sales volume by keeping current with client needs, changing trends, and competitors; increase sales by following up on new leads and prospective clients
Initiate and attend all preliminary and subsequent Maintenance client presentations and meetings
Participate in onsite visits and walkthroughs with the client to ensure needs are being met
Inform clients of relevant issues regarding their property and involve them in relevant decision making
Follow the sales process (i.e. using Maintenance agreements, dissemination of information to admin and production, etc.)
Manage all communication and correspondence with current and prospective clients, ensuring a “One Point of Contact.”
Recommend and advise clients on additional services or enhancements
Oversee and guide weekly maintenance and enhancements to ensure end result will exceed client expectations and enhance Botanica’s reputation
Maintain accurate records and documentation (i.e. client history, sales reports, client contact list, etc.)
Initiate and approve all necessary work orders and change orders necessary to communicate with the maintenance department
Prepare proposals, renewals, and contracts using appropriate standard templates
Monitor the billing process and Accounts receivable
Work with the Crew Leaders to ensure any desires or information expressed by the client is completed accurately
Communicate with Administrative Support team, Accounting Team, and Crew Leaders as required to update project status
Work with the Administrative Support team to ensure accurate and timely process flow
Work independently and within a team on special and nonrecurring, as well as ongoing projects
Ensure efficient process and information flow for workload requirements
Consistently evaluate work and determine if further steps are needed to meet internal and external client expectations
Maintain high standard of quality of all work performed
Participate in weekly departmental and training meetings
Complete appropriate paperwork in a timely manner and ensure accuracy of all paperwork, including time-off requests, and other necessary information
Arrive for each work day on time and prepared
Lead in the orientation/training of new Team Members
Assist in training team members by sharing experience and client feedback, including one-on-one training with the Crews
Assist other team members in the performance of their assignments
Recommend process improvements and areas to improve our service offerings to clients
Other duties as assigned

Skills

Key technologies and capabilities for this role

Account ManagementSalesClient RelationsCustomer ServiceSales PresentationsLead GenerationMaintenance OversightClient Communication

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are needed for the Landscape Account Manager role?

Key skills include client relationship management, sales and lead follow-up, customer service, communication, and sales process management.

What is the company culture like at Solar Landscape?

The company fosters a collaborative environment as a 'family of family companies' nationwide, emphasizing learning from top experts, sharing best practices, and working on large complex projects.

What makes a strong candidate for this Account Manager position?

Strong candidates excel in managing client relationships as a single point of contact, driving sales growth through leads and upselling services, and coordinating effectively with production and admin teams.

Solar Landscape

Community solar projects for local energy access

About Solar Landscape

Solar Landscape provides community solar projects in New Jersey, allowing residents to access solar energy without needing to install panels on their own properties. The company partners with commercial real estate owners, municipalities, and non-profits to install large-scale solar systems, generating renewable energy that is distributed to the community. This model makes solar power accessible to renters and low-to-moderate income households, while also reducing energy costs and carbon emissions. Solar Landscape aims to transform the energy landscape by making solar power affordable for all and supporting environmental sustainability.

Wall Township, New JerseyHeadquarters

2012Year Founded

$826.8KTotal Funding

PROJECT_REAL_ESTATE_INFRASTRUCTURE_FINANCECompany Stage

EnergyIndustries

51-200Employees