Land Manager at Lindblad Expeditions

Seattle, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, TourismIndustries

Requirements

Skills, experience, and passion to excel in managing land and air services for expedition cruises
Deep knowledge of geography and ability to represent assigned regions and programs as a subject matter expert
Availability for weekend and off-hours duty, including emergency response several times per month

Responsibilities

Ensure deadlines are met as determined by the Operations Calendar, including product launches and training
Develop accurate and timely pre-voyage information and other necessary elements to prepare and fulfill the land and air components of a Lindblad expedition
Create and distribute working itineraries with operational elements, contact information, and other essential documents required by guests, ships, and vendors
Manage inventory allotments for hotels, extensions, flights, and other pre- and post-voyage services
Maintain and communicate accurate information about land services, leading training sessions, and briefing field staff
Respond to questions in a timely manner and effectively communicate program needs and changes
Lead internal communication on timely and accurate information on land programs, including responsibility for solving and communicating program and schedule changes
Review, approve, and reconcile invoices for services, ensuring accurate costs are current (budgeted and actual)
Coordinate Land Leader staffing and scheduling needs with the Field Staff Department
Participate in weekend and off-hours duty, covering emergency duty several times per month, including managing and coordinating with guests, ship personnel, insurance companies, and local agents during medical emergencies
Propose enhancements, changes, and development opportunities based on deep knowledge of geography and thoughtful assessment of feedback from guests, vendors, ships, and colleagues
Create and maintain all internal informational assets that assist the reservations, sales, and guest communications teams
Seek continual improvement of geographical knowledge
Coordinate with the Manager of Contracts to research suppliers, acquire bids, and negotiate contracts, ensuring accurate and updated costs for land services within budgeting cycles
Seek approval on pricing for land, air, and other expedition components as designated, while articulating Lindblad Expeditions' Guiding Principles and differentiators to vendors
Visit local vendors for contract finalizations, site inspections, quality assessments

Skills

Project Management

Contract Management

Supplier Management

Budget Management

Invoicing

Itinerary Coordination

Operations Coordination

Tour Management

Transportation Logistics

Accommodation Management

Lindblad Expeditions

Specialized marine expedition travel company

About Lindblad Expeditions

Lindblad Expeditions offers specialized travel experiences focused on marine expeditions that prioritize conservation and sustainable tourism. Their trips are designed for adventure travelers and nature enthusiasts who seek educational experiences in remote natural environments. Guests can engage with scientists and naturalists, enhancing their understanding of the ecosystems they explore. The company’s fleet includes advanced exploration tools like kayaks and underwater cameras, allowing for in-depth exploration of marine life. Unlike competitors, Lindblad Expeditions emphasizes educational voyages in partnership with National Geographic, providing unique insights and access to pristine locations. The goal is to create memorable travel experiences that foster a deeper appreciation for nature and promote conservation efforts.

New York City, New YorkHeadquarters

1979Year Founded

$82.7MTotal Funding

IPOCompany Stage

Education, Consumer GoodsIndustries

501-1,000Employees