Key Account Manager

Employment Type: Full time

Position Overview

The Key Account Manager is a field-based position serving as the direct link between PTC and Healthcare Providers (HCPs) and clients within an assigned geographic region. This role is responsible for representing PTC's products to medical professionals specializing in the diagnostics and treatment of Neurology and Metabolic therapeutic areas. The Key Account Manager manages all operational aspects of pharmaceutical sales and service, including sales generation, communication of clinical and economic benefits, relationship building, educating healthcare staff, and identifying new commercial and scientific growth opportunities. The role requires cross-functional collaboration with internal departments and external resources on sales-related issues and adherence to regulatory requirements and company Standard Operating Procedures (SOPs).

Responsibilities

• Establishes, develops, and maintains business partnerships with targeted HCPs and staff within the assigned geographical territory.
• Increases awareness through appropriate scientific information and education programs for medical professionals, patients, and families.
• Develops and executes a region-specific, integrated action plan across the communication mix to achieve defined territory and sales goals.
• Clearly understands and implements account/marketing plan goals to attain sales/patient objectives for assigned products.
• Creates consultative, solution-oriented business partnerships with customers by understanding and discussing rare diseases and how PTC products meet identified needs.
• Identifies key treatment versus referral centers and facilitates cross-collaboration among centers and stakeholders to optimize patient care.
• Drives patient identification initiatives.
• Establishes, manages, and maintains successful relations with relevant health authorities, Key Opinion Leaders (KOLs), HCPs, and payors.
• Identifies and resolves product access and reimbursement issues.
• Provides training and assistance to HCPs and other hospital staff in indicated disease areas and, if applicable, in product usage.
• Communicates effects, side effects, and contraindications/risks of drugs according to proper timelines and notifies the Pharmacovigilance (PV) Department.
• Maintains current and comprehensive clinical and pharmacoeconomic knowledge of the product and treatment area.
• Collaborates with commercial and scientific colleagues to share best practices and create opportunities to drive commercial business.
• Creates account plans and provides feedback for the development of business reviews and ad hoc analyses related to the designated area.
• Performs other tasks and assignments as needed and specified by management.

Requirements

• Experience working in a small, fast-growing, entrepreneurial orphan/rare disease organization launching innovative therapies is preferred.
• Bachelor’s degree in a related business or scientific field.

Company Information

PTC Therapeutics is a global commercial biopharmaceutical company committed to extending life’s moments for children and adults living with rare diseases. PTC cultivates an inclusive culture where everyone feels valued, respected, and empowered. We welcome candidates from all backgrounds to join our team, fostering a strong sense of belonging.

Website: www.ptcbio.com