Key Account Manager
MarqetaSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Trading, CryptocurrencyIndustries
Requirements
Candidates should possess strong experience in account management or relationship management roles within financial or trading institutions, along with product knowledge from working in exchanges, brokers, or trading firms. They must have experience in a front-facing customer service environment, strong client management skills, including maintaining strong relationships and organizing client profiles, excellent communication skills in both Mandarin and English, and the ability to work under pressure in a 24/7 trading environment. Korean language proficiency is preferred, and a passion for crypto with industry experience is highly desired.
Responsibilities
The Key Account Manager will serve as the primary point of contact for users, expand relationships with existing customers through sustained communication, identify growth opportunities for clients, assist clients in navigating Flipster’s product offerings, analyze user behavior, track status, uncover hidden needs, write key customer analysis reports, manage escalations and follow-up of VIP enquiries, perform administrative record keeping and reporting, and undertake other projects and duties as assigned by management.
Skills
Account Management
Relationship Management
Client Management
Communication (Mandarin & English)
Customer Service
Client Profiling
Reporting
Analysis
Escalation Management
Presto
Provides technology solutions for restaurants
About Presto
Presto provides technology solutions for the restaurant industry, focusing on improving staff productivity and guest experiences. Their platform includes customizable tools such as server handhelds, pay-at-table tablets, and digital drive-thru menu boards, which help streamline operations and enhance customer engagement. Presto's products utilize computer vision to optimize service times and improve efficiency, making them reliable and cost-effective compared to competitors. The company's goal is to help restaurants make data-driven decisions and enhance overall operational efficiency.
Key Metrics
San Carlos, CaliforniaHeadquarters
2008Year Founded
$116.7MTotal Funding
IPOCompany Stage
Data & Analytics, Hardware, Consumer SoftwareIndustries
201-500Employees