Global Account Director
AdobeSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
EdTech, Workforce Development, SaaSIndustries
Requirements
Candidates should have proven success in strategic account management, preferably with global or enterprise clients, and a strong background in sales growth, revenue generation, and client expansion. Exceptional skills in relationship building, stakeholder influence, and solution-oriented communication are required, along with the ability to lead cross-functional initiatives and align diverse teams. A sharp business and financial acumen with a data-driven mindset, combined with being highly organized, proactive, adaptable, and curious, is essential.
Responsibilities
The Key Account Director will own the relationship with key global clients, ensuring satisfaction, retention, and expansion, and identifying and executing upsell opportunities aligned with client goals. They will lead strategic account planning, coordinate with internal stakeholders to drive tailored growth strategies, and collaborate with Client Success, Product, and Revenue teams to deliver end-to-end client value. Responsibilities also include monitoring account performance, reporting on KPIs, proactively mitigating risk, negotiating and renewing contracts, and acting as a trusted advisor and advocate by connecting client feedback to internal roadmaps and innovation.
Skills
Account Management
Client Relationship Management
Sales Growth
Revenue Generation
Client Expansion
Stakeholder Influence
Solution Selling
Cross-functional Leadership
Business Acumen
Financial Acumen
Data-Driven
Strategic Account Planning
Degreed
Learning platform for workforce skill development
About Degreed
Degreed provides a learning and skill development platform designed to help businesses and organizations enhance their workforce. The platform integrates various learning resources such as courses, articles, videos, and webinars, allowing users to track their learning progress, set goals, and gain insights into their skill development. This centralized hub fosters a culture of continuous improvement and adaptability within organizations. Degreed differentiates itself by addressing the fast-changing skill requirements in the workforce and focusing on internal mobility, enabling employees to acquire new skills and move within the organization. The company's goal is to empower organizations to maximize their human capital through ongoing learning and development, ensuring they remain competitive in a rapidly evolving market.
Pleasanton, CaliforniaHeadquarters
2012Year Founded
$377.6MTotal Funding
LATE_VCCompany Stage
EducationIndustries
501-1,000Employees
Benefits
Comprehensive health insurance for you and your family (both PPO and HDHP plans available)
Dental and vision plans for you and your family
Employer-paid life insurance, AD&D, short-term disability, and long-term disability
Company equity
401(k) Retirement Savings Plan with up to 4% match
Company funded HSA and dependent care FSA (pending eligibility)
Generous Parental Leave
Unlimited Paid Time Off and 5 sick days per year
Education benefit: Up to $1,200 per year for anything you want to learn (and we mean anything)!
One-time Home Office Stipend to make your workspace more comfortable
Monthly internet and phone stipend
Monthly wellness stipend through Twic
Risks
Emerging EdTech startups offer similar platforms at lower costs, threatening Degreed's market share.
Economic downturns may reduce corporate spending on Degreed's subscription-based model.
Data privacy concerns pose compliance challenges amid Degreed's global expansion.
Differentiation
Degreed integrates diverse learning resources into a single, comprehensive platform.
The platform supports internal mobility by connecting users to job opportunities.
Degreed's AI-driven capabilities enhance user experience and learning outcomes.
Upsides
Increased demand for personalized learning boosts Degreed's tailored skill development pathways.
Hybrid work models drive investment in digital learning solutions like Degreed.
Partnerships with coaching platforms enhance Degreed's leadership development offerings.
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