KAM (Key Accounts Manager) A&H at AIG

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Fluency in both Spanish and English (ideally)
Excellent communication skills
Structured approach to account management

Responsibilities

Nurture relationships with key clients in Spain and support their business needs
Handle current sponsor activity and new opportunities
Onboard and takeover business won by Partnerships
Develop communication plans with clients and manage sponsor relationships
Manage digital and telemarketing campaigns
Analyze, track, and execute digital marketing and direct marketing campaigns
Oversee reporting and perform all tasks related to campaign management (internal and external)
Identify opportunities to grow existing relationships and develop growth plans
Meet with partners, identify their needs, and incorporate insights into sales pitches
Support new sales through Partnerships by actively meeting and building connections with potential partners
Focus on client retention, persistency, and growth within existing accounts
Participate actively in the Telemarketing Revamp Plan to improve portfolio persistency and growth
Interact with vendors (fulfillment, digital marketing agency, digital developers, call centers, etc.)
Take ownership of client challenges and resolve them in a timely and professional manner
Work closely with internal teams to meet client needs and ensure smooth account operations
Comply with regulatory and risk management responsibilities, implementing AIG underwriting policies, practices, and procedures
Act as the primary point of contact for key clients, managing relationships and ensuring client satisfaction
Implement and manage digital & telemarketing acquisition campaigns with current and new sponsors
Support or handle direct marketing programs by any channel to promote customer acquisition or cross-sell of products and services
Prepare marketing material for client’s communication
Participate in the execution of Partnerships & DDM acquisition plans

Skills

Key technologies and capabilities for this role

Account ManagementClient Relationship ManagementDigital MarketingTelemarketingCampaign ManagementSales DevelopmentVendor ManagementRisk ManagementProblem SolvingReporting

Questions & Answers

Common questions about this position

What is the salary for the Key Accounts Manager A&H position?

This information is not specified in the job description.

Is this a remote position or does it require office work in Spain?

This information is not specified in the job description.

What skills are required for the KAM A&H Spain role?

Success requires a structured approach to account management, excellent communication skills, and ideally fluency in both Spanish and English.

What is the team structure for this position?

You will report to the Head of Digital & Direct Marketing for Iberia and collaborate with the broader Iberia team.

What makes a strong candidate for this Key Accounts Manager role?

Strong candidates demonstrate a structured approach to account management, excellent communication skills, fluency in Spanish and English, and the ability to nurture client relationships while driving sales growth.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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