Technical Support Analyst
ArineFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
DXC provides health insurance (HMO) for you and dependents, life insurance from day 1, 15-20 days vacation and 15 days sick leave, expanded maternity and paternity leave, non-taxable allowance, company-sponsored trainings, SMART First Working Arrangements, recognition and pay for performance culture, supplemental pay, retirement program, and employee assistance program.
Mandatory skills include 3-4 years in a support environment, JDA BY operations or other WMS experience, hands-on experience in technical design and development of BY/JDA/Red Prairie WMS, knowledge of WMS interfaces with ERP/Host/MHE/Parcel/3rd party systems, debugging via trace files, Web Services/API testing, SQL, MOCA, Groovy, Linux, Java, MOCA script development, configuration conversion from 2014 GUI to 2019+ WebUI, and Linux shell scripting.
DXC fosters a culture that encourages innovation, embraces change, supports career advancement, and amplifies customer success, with a healthy and encouraging work environment, recognition and pay for performance culture.
Required soft skills include good communication to coordinate with clients and teams, comfort in a fast-paced service-oriented environment, experience in global delivery, focus on continuous service improvements and automations, and strong analytical skills.
A strong candidate has at least 3-4 years in support with JDA BY or WMS experience, leadership, warehouse process knowledge, hands-on WMS development, debugging expertise via trace files, and technical skills in SQL, MOCA, Groovy, Linux, Java; ITIL is a nice-to-have.
IT services for enterprise modernization and management
DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.