IT Operations Manager at Procter & Gamble Company

Novomoskovsk, Central Federal District, Russia

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, ManufacturingIndustries

Minimum of 2 years in IT operations, preferably in a production environment
Demonstrated depth of applied IT skills in one or more areas, including Application Management, IT Continuity, Incident Management, Networking, Mobility, and Personal Computing
Deep understanding of Infrastructure-as-a-Service, Platform-as-a-Service, Linux, Windows server administration, networking, and databases
Experience working in teams while demonstrating cultural awareness and a willingness to share insights
Ability to define and lead initiatives that shape team dynamics, organizational culture, and IT practices
ITIL certification is an advantage
Strong sense of ownership and ability to work independently
Good command of English (Upper Intermediate or higher)

Own site IT operations, ensuring compliance, continuity, and resilience of daily operations
Resolve complex problems related to IT infrastructure and improve procedures for efficient operations
Utilize software development and open-source solutions to automate service provisioning, monitoring, and corrections
Embrace agile methodologies to ensure quick resolution of IT issues
Craft and document procedures for Level 1 Incident Resolutions and provide self-service capabilities to application teams and customers
Collaborate with other teams, such as Application and Infrastructure, Platform Service Providers, and Cybersecurity, during the triage and resolution of incidents
Contribute to local and regional projects by providing IT expertise
Manage key applications and services running on both virtualized and non-virtualized platforms in a production environment
Facilitate communication and resolve complex issues