[Remote] Senior IT Application Engineer at Algolia

United States

Algolia Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, AI, BiotechnologyIndustries

Skills

Key technologies and capabilities for this role

SaaSAIOktaGsuiteAtlassianObsidianSlackIT Application ManagementProject ManagementVendor ManagementContract ManagementSaaS DeploymentInformation SecurityDocumentationMentoring

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position in the United States with up to 10% travel.

What is the salary range for this role?

The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience, and reflects US market pay data for remote US positions.

What are the key skills and experience required for this role?

Candidates need 7+ years of technical support experience and managing IT environments, a Masters in Computer Science or equivalent, expertise with macOS and Windows plus familiarity with Linux, and experience in high-growth companies at $50-200M ARR.

What is the company culture like for the IT team?

The IT team cares about organizational needs and end-user satisfaction, communicates candidly, shows grit in completing tasks, trusts and respects each other, and helps one another. They value an international environment, diversity, teamwork in operations, and supporting a primarily remote organization.

What makes a strong candidate for this position?

Strong candidates learn fast, prioritize tasks and self-initiate, build relationships with non-IT stakeholders, adapt to fast-changing environments, and demonstrate excellent communication skills.

Algolia

Provides hosted search and discovery solutions

About Algolia

Algolia offers search and discovery solutions through a hosted search API, enabling businesses to create fast and relevant search experiences. Its services are particularly useful for e-commerce platforms and media companies, providing extensive support to help clients integrate advanced search capabilities. Algolia operates on a subscription model, allowing clients to access its APIs without managing infrastructure, which ensures scalability and reliability. The company aims to enhance user experience by enabling tailored and efficient search functionalities for businesses of all sizes.

Palo Alto, CaliforniaHeadquarters
2012Year Founded
$324.8MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

AWS's own search solutions could challenge Algolia's market position.
Pricing pressures from the PAYGO model may reduce profit margins.
Dependency on commercetools could impact Algolia if service disruptions occur.

Differentiation

Algolia offers a unique end-to-end AI Search and Discovery platform.
The company provides flexible, usage-based pricing through AWS Marketplace.
Algolia's integration with commercetools enhances its composable commerce capabilities.

Upsides

Algolia's AI Personalization tool meets growing demand for personalized e-commerce experiences.
The Pay-As-You-Go model expands Algolia's reach in the AWS ecosystem.
Recognition as a leader in Gartner's Magic Quadrant boosts Algolia's market credibility.

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