Algolia

Senior IT Application Engineer

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, AI, BiotechnologyIndustries

Requirements

Candidates must possess 7+ years of technical support experience and 7+ years managing IT environments. A Master's degree in Computer Science or equivalent is required, along with expertise in macOS and Windows, and familiarity with Linux. Experience in a high-growth company within the $50-200M ARR range is also necessary.

Responsibilities

The Senior IT Application Engineer will manage software and service vendor relationships and contracts, master the Algolia user tech stack, and administer the IS and IAM tech stack, specializing in Okta, Gsuite, Atlassian, Obsidian, and Slack. Responsibilities include coordinating internal SaaS deployments, collaborating with Information Security and Infrastructure teams, creating end-user documentation, and mentoring less experienced engineers. This role involves a 70/30 split between application management and project management, with potential for up to 10% travel.

Skills

SaaS
AI
Okta
Gsuite
Atlassian
Obsidian
Slack
IT Application Management
Project Management
Vendor Management
Contract Management
SaaS Deployment
Information Security
Documentation
Mentoring

Algolia

Provides hosted search and discovery solutions

About Algolia

Algolia offers search and discovery solutions through a hosted search API, enabling businesses to create fast and relevant search experiences. Its services are particularly useful for e-commerce platforms and media companies, providing extensive support to help clients integrate advanced search capabilities. Algolia operates on a subscription model, allowing clients to access its APIs without managing infrastructure, which ensures scalability and reliability. The company aims to enhance user experience by enabling tailored and efficient search functionalities for businesses of all sizes.

Palo Alto, CaliforniaHeadquarters
2012Year Founded
$324.8MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

AWS's own search solutions could challenge Algolia's market position.
Pricing pressures from the PAYGO model may reduce profit margins.
Dependency on commercetools could impact Algolia if service disruptions occur.

Differentiation

Algolia offers a unique end-to-end AI Search and Discovery platform.
The company provides flexible, usage-based pricing through AWS Marketplace.
Algolia's integration with commercetools enhances its composable commerce capabilities.

Upsides

Algolia's AI Personalization tool meets growing demand for personalized e-commerce experiences.
The Pay-As-You-Go model expands Algolia's reach in the AWS ecosystem.
Recognition as a leader in Gartner's Magic Quadrant boosts Algolia's market credibility.

Land your dream remote job 3x faster with AI