IT Apps Admin

The IT Applications Administrator will be responsible for the administration, configuration, and maintenance of platforms such as Google Workspace, Microsoft 365 product suite, Lucidchart, Atlassian, and Slack, while collaborating with fellow IT administrators and specialists and providing expert guidance to the IT Support team. This role will drive the secure design, implementation, and ongoing management of AI tools like Gemini, NotebookLM, Slack AI, and OpenAI, working closely with IT Architecture, Engineering, and Solutions. The administrator will provide proactive technical support and swift troubleshooting for application issues, manage user accounts, permissions, and access controls in coordination with InfoSec and the Endpoint Management administrator, and build a comprehensive and collaborative knowledge base for applications, including creating and updating documentation for configurations and processes. Additionally, the role involves cost management and license optimization, driving FinOps principles to foster financial accountability for cloud and application spend.