[Remote] IT Systems Administrator at Serve Robotics

United States

Serve Robotics Logo
$105,000 – $118,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Robotics, Biotechnology, LogisticsIndustries

Requirements

Candidates must have 5+ years of experience in IT Systems Administration, IT Infrastructure Engineering, or DevOps roles, with expert-level troubleshooting knowledge of Windows, Linux distributions, and macOS. A working knowledge of networking protocols, VPNs, firewalls, and network security is required, along with deep experience in enterprise identity management, SSO implementations, and directory services. Familiarity with Infrastructure as Code tools like Terraform, Ansible, or CloudFormation and experience in a startup environment are also necessary. Preferred qualifications include relevant certifications, experience with containerization and orchestration (Docker, Kubernetes), proficiency in scripting languages (PowerShell, Python, Bash), experience with backup and disaster recovery solutions, background in high-availability system design and scalable architecture, experience or interest in robotics, IoT, or edge computing, and knowledge of compliance frameworks such as SOC2, ISO 27001, GDPR, CCPA, or NIST 63-B.

Responsibilities

The IT Systems Administrator will be responsible for designing, implementing, and maintaining enterprise IT infrastructure, including NAS servers, networks, IT cloud platforms, and security systems. They will serve as an escalation point for complex technical issues, implement and maintain identity management systems, SSO solutions, and directory services, and develop no-code automation solutions to streamline operations. This role involves leading major IT projects such as system migrations, infrastructure upgrades, and security implementations, as well as designing and maintaining disaster recovery and business continuity plans. The administrator will collaborate with security teams on cybersecurity measures, monitor system performance and capacity, mentor junior IT staff, and support both corporate IT infrastructure and specialized systems for autonomous robot operations. Documenting architectural decisions, system configurations, and operational procedures is also a key responsibility.

Skills

IT infrastructure
NAS servers
Networking
Cloud platforms
Security systems
Troubleshooting
Root cause analysis
Identity management systems
SSO solutions
Systems architecture
Automation

Serve Robotics

Autonomous delivery robots for food and retail

About Serve Robotics

Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.

Redwood City, CaliforniaHeadquarters
2021Year Founded
$51.6MTotal Funding
POST_IPO_EQUITYCompany Stage
Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries
51-200Employees

Risks

Rapid expansion may strain resources and operational capabilities.
Integration of Vebu could divert focus from core delivery services.
Over-reliance on partners like Uber and Nvidia poses potential risks.

Differentiation

Serve Robotics uses zero-emissions rovers for eco-friendly food delivery.
The company offers delivery-as-a-service with a subscription-based revenue model.
Serve Robotics integrates Vebu's Autocado for expanded automation solutions.

Upsides

Recent $80M funding supports expansion to 2,000 robots by end of 2025.
Acquisition of Vebu enhances automation offerings beyond delivery services.
Appointment of Anthony Armenta boosts AI and software capabilities.

Land your dream remote job 3x faster with AI