Inside Sales Representative at Promenade

Santa Monica, California, United States

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$70,000 – $100,000Compensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

2+ years of inside sales or account management experience, preferably in a SaaS or technology company
Proven track record of meeting or exceeding sales quotas
Strong consultative selling skills and the ability to build relationships with SMBs
Excellent communication and interpersonal skills
Proficiency with Salesforce

Responsibilities

Engage with existing florist customers to promote additional services and products that align with their business goals
Build strong relationships with customers, understanding their needs and identifying opportunities for growth
Maintain and manage a pipeline of upsell opportunities, ensuring accurate forecasting and tracking in Salesforce
Develop a deep understanding of BloomNation’s suite of products and articulate their value to customers
Act as the voice of the customer, sharing feedback with internal teams to improve our offerings and customer experience
Work closely with marketing, customer success, and product teams to align on strategies and deliver a seamless customer experience
Consistently meet and exceed monthly sales and revenue targets

Skills

Key technologies and capabilities for this role

SalesforceUpsellingCross-SellingAccount ManagementPipeline ManagementConsultative SellingQuota AchievementSaaS Sales

Questions & Answers

Common questions about this position

What is the salary and compensation for this Inside Sales Representative role?

The position offers a competitive base salary with performance-based incentives, with an OTE of $70K - $100K, plus equity/stock options.

Is this a remote or hybrid position, and where is the office located?

This is a hybrid role combining remote work with in-office days at the Santa Monica HQ.

What skills and experience are required for this Inside Sales Representative position?

Candidates need 2+ years of inside sales or account management experience (preferably in SaaS), a proven track record of meeting sales quotas, strong consultative selling and relationship-building skills with SMBs, excellent communication, and proficiency with Salesforce.

What is the company culture like at Promenade?

Promenade has a supportive, collaborative, and fun team culture.

What benefits and perks does Promenade offer?

Benefits include comprehensive medical, dental, and vision coverage, equity/stock options, opportunities for professional growth, and perks like company-provided gear and swag (MacBook Pro, t-shirts, etc.).

Promenade

E-commerce solutions for niche businesses

About Promenade

Promenade provides e-commerce solutions specifically designed for small and medium-sized businesses in niche markets like florists, restaurants, liquor stores, and butcher shops. Their platform includes point-of-sale (POS) systems, online ordering features, and marketing tools, enabling these businesses to manage their operations more effectively and reduce reliance on costly third-party services. Unlike many competitors, Promenade focuses on tailored solutions for each type of business, helping clients enhance their online presence and improve operational efficiency. The company's goal is to support local, independent businesses in increasing their revenue and profitability through a subscription-based model that also offers additional services like marketing and customer support.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$18.2MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Remote Work Options

Professional Development Budget

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Hybrid Work Options

Equity/Stock options

Transportation coverage

Risks

Increased competition from larger platforms like Shopify and Square threatens Promenade's market share.

Economic downturns may reduce small business spending on subscription services, impacting revenue.

Growing data privacy concerns could lead to stricter regulations for Promenade.

Differentiation

Promenade offers specialized e-commerce solutions for niche markets like florists and restaurants.

The platform integrates online and offline sales, enhancing omnichannel retailing for small businesses.

Promenade reduces dependency on third-party services, offering a comprehensive suite of tools.

Upsides

Increased demand for integrated e-commerce solutions is driving growth for Promenade.

The rise of AI-driven marketing tools enhances Promenade's personalized customer engagement.

The shift towards cashless transactions accelerates adoption of Promenade's advanced POS systems.

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