Inside Sales Lead
Eight SleepSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Experience Management, AI, SaaSIndustries
Requirements
- Minimum 6-8 years of experience in Sales, Business Development, or a Customer-Facing role (preferably in B2B SaaS or the tech industry)
- Fluent in English and Arabic (written and verbal)
- Excellent listening and communication skills, with the ability to quickly grasp and summarize customer needs
- Proficiency with CRM tools (preferably HubSpot) and sales engagement platforms
- Strong attention to detail, with a disciplined approach to managing follow-ups and tasks
- Positive, coachable, and driven by results and impact
- Previous experience in inbound SDR or marketing-generated lead qualification
- Familiarity with the SaaS industry and its sales cycles
- Understanding of the GCC business environment
Responsibilities
- Lead, coach, and develop the Inside Sales team to consistently achieve lead response, qualification, and conversion targets
- Define and optimize qualification criteria, discovery frameworks, and handover processes to ensure a seamless buyer experience
- Monitor inbound lead flow, pipeline health, and team productivity through HubSpot CRM, ensuring accuracy and actionable reporting
- Collaborate with Marketing and Sales leadership to align inbound strategies, campaign follow-ups, and lead prioritization
- Establish clear SLAs and performance metrics for lead response and conversion, driving accountability across the team
- Provide ongoing training, feedback, and mentorship to enhance team members’ discovery, communication, and sales skills
- Analyze data to identify trends, gaps, and opportunities, implementing improvements to maximize conversion rates
- Represent the Inside Sales function in cross-functional meetings, contributing to pipeline strategy and forecasting
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience is required for the Inside Sales Manager role?
Minimum 6-8 years of experience in Sales, Business Development, or a Customer-Facing role is required, preferably in B2B SaaS or the tech industry, along with previous experience in inbound SDR or marketing-generated lead qualification.
Is this position remote or on-site?
The position is on-site.
What skills are essential for this role?
Fluent English and Arabic (written and verbal), excellent listening and communication skills, proficiency with CRM tools like HubSpot, and strong attention to detail are essential.
What is the company culture like at Lucidya?
Lucidya offers a mission-driven, collaborative team obsessed with product excellence in a fast-growing AI company focused on digital transformation in MENA.
What makes a strong candidate for this Inside Sales Manager position?
A strong candidate has 6-8 years in B2B SaaS sales, fluency in English and Arabic, HubSpot proficiency, inbound lead qualification experience, and a positive, results-driven mindset with GCC business familiarity.
Lucid
Visual collaboration tools for teams
About Lucid
Lucid provides tools for visual collaboration, helping teams brainstorm, diagram, and visualize complex ideas and software. Its main products include Lucidchart, which allows for intelligent diagramming, Lucidspark for virtual brainstorming sessions, and Cloud Insights for visualizing software architecture. These tools are especially beneficial for remote teams, enabling them to collaborate effectively as if they were in the same room. Lucid serves a wide range of clients, including nearly all Fortune 500 companies, and operates on a subscription-based model with various pricing tiers to meet different organizational needs. The company's goal is to simplify complexity, providing teams with the clarity and context necessary to work efficiently.
South Jordan, UtahHeadquarters
2010Year Founded
$161.6MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees
Benefits
Competitive compensation packages
Comprehensive portfolio of health benefits
Equity
Eight-week paid sabbatical after 5 years
Paid parental/family leave
Annual Hackathon and frequent game nights
Personal and career development through Lucid Learning
Community engagement and giving through Lucid Heart
Risks
Emerging competitors like Miro and MURAL pose a threat to Lucid's market share.
Data privacy concerns may arise with Lucid's expanding data residency program.
Dependence on partnerships with tech giants could risk if they develop competing products.
Differentiation
Lucid offers a comprehensive visual collaboration suite with Lucidchart and Lucidspark.
Lucid's products are used by 99% of Fortune 500 companies, showcasing strong enterprise presence.
Lucid's AI-driven enhancements and integrations with Microsoft 365 and Slack set it apart.
Upsides
Lucid's expansion into EMEA strengthens data security and compliance for regional customers.
Inclusion in Forbes Cloud 100 for five consecutive years highlights Lucid's market leadership.
Lucid's FedRAMP authorization opens opportunities in the public sector for secure collaboration.
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