Implementation Consultant (New York) at Levelpath

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Procurement, TechnologyIndustries

Requirements

6+ years of experience, with at least 3+ years focused in post-sales implementation, onboarding, or enterprise deployment role with a B2B SaaS product
Experience working with large enterprise/strategic accounts and multi-stakeholder environments
Proven track record leading complex deployments across multi-stakeholder enterprise environments
Customer-obsessed mindset, providing consultative guidance on the way to successful launch of the platform
Familiarity with B2B SaaS product configuration, workflows, and technical integrations
Strong project management skills, with the ability to track timelines, risks, and dependencies across multiple implementation projects
Excellent client-facing communication, with a focus on clarity, empathy, and outcomes
Comfort in working across functions and levels - from analysts to C-suite stakeholders
Proactive, solution-oriented approach with a bias for action and continuous improvement
(Plus) Experience in the procurement space, with familiarity in sourcing, vendor management, or procurement operations
(Plus) Background in client-facing consulting roles

Responsibilities

Own enterprise onboarding and deployment of Levelpath from kickoff to go-live
Partner with the sales team to facilitate product demonstrations
Lead discovery workshops to understand customer goals, current-state processes, and success criteria
Design and configure tailored workflows, roles, data flows, and approval processes within the platform
Partner with engineering to facilitate and support technical integrations
Deliver enablement sessions and hands-on training to champion adoption across Procurement, Finance, Legal, and IT
Act as an extension of the customer’s team - managing stakeholders, aligning expectations, and driving milestone-based deployments
Present customer feedback and insights internally to shape roadmap and improve product
Maintain a proactive, problem-solving mindset to accelerate time to value and build long-term relationships
Support process improvement by contributing to playbooks, templates, and documentation for future scale

Skills

Project Management

Stakeholder Management

Procurement Processes

Workflow Configuration

Technical Integrations

Training Delivery

Onboarding

Discovery Workshops

Product Demonstrations

B2B Implementation

Levelpath

AI-powered procurement platform for businesses

About Levelpath

Levelpath provides an AI-powered procurement platform that improves productivity and collaboration between businesses and their suppliers. The platform integrates workflows, data, people, and devices, allowing users to access a unified view of the procurement process from any device. Its main feature, the Hyperbridge reasoning engine, gathers and enhances data from various sources, making enterprise commerce quicker and more transparent. Levelpath targets businesses aiming to simplify their procurement processes, minimize risks, and increase profitability. Unlike competitors, Levelpath offers a comprehensive solution that combines multiple procurement elements, generating revenue through subscription models and service fees.

San Francisco, CaliforniaHeadquarters

2022Year Founded

$43.3MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Paid Sick Leave

401(k) Retirement Plan

Commuter Benefits

Risks

Emerging competitors like Pivot may capture market share with simplified solutions.

Rapid evolution of AI technologies could increase competition in the procurement space.

Reliance on external supplier costs exposes Levelpath to risks from alternative cost-cutting measures.

Differentiation

Levelpath's Hyperbridge engine enriches procurement data with contextual intelligence from various business functions.

The platform offers a unified procurement process accessible on any device.

Levelpath integrates AI-driven analytics to enhance decision-making and risk management.

Upsides

AI-driven procurement is expected to grow, with 50% adoption by 2025.

Levelpath's mobile-first approach aligns with the rising trend of mobile procurement solutions.

The platform's real-time supplier collaboration meets growing demand for enhanced supplier relationships.

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