Customer Onboarding Specialist, Enterprise
EvenUp$115,000 - $130,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Client Experience Platform, Software, Self-Care Industry, Beauty Industry, Spa IndustryIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the team size I'll be managing in this role?
You will lead a team of 5–7 Onboarding Specialists responsible for enterprise customer onboarding.
Is this position remote or does it require office work?
This information is not specified in the job description.
What salary or compensation does this role offer?
This information is not specified in the job description.
What experience is needed for this onboarding manager position?
The role requires deep experience in enterprise-scale onboarding, along with skills in team leadership, process development, and managing complex multi-stakeholder implementations.
What is the company culture like at Boulevard?
Boulevard values diverse backgrounds, equal opportunity, insatiable curiosity, experimentation, and doing the best work of your life, while fostering a culture of ownership, accountability, and adaptability within teams.
Boulevard
Business management platform for beauty services
About Boulevard
Boulevard provides a business management platform specifically designed for service-based businesses in the beauty and wellness industry. The platform includes tools for booking appointments, managing inventory, and enhancing customer interactions through features like customizable intake forms, two-way messaging, self-check-in, and automated arrival alerts. It allows businesses to create detailed client profiles that track past visits and purchases, enabling personalized service and stronger client relationships. Boulevard's one-tap tipping feature encourages upsells and pre-bookings, while its Software as a Service (SaaS) model charges clients a subscription fee for access. The platform is recognized for its user-friendly design and effectiveness in improving operational efficiency, setting it apart from competitors.
West Hollywood, CaliforniaHeadquarters
2016Year Founded
$105.1MTotal Funding
SERIES_CCompany Stage
Consumer Software, Enterprise SoftwareIndustries
201-500Employees
Benefits
100% Health, dental, & vision coverage
Flexible vacation & PTO
Quarterly bonus
401k Match
Boulevard bucks
WFH perks
Risks
Emerging competitors offer similar features at lower costs, threatening Boulevard's market share.
Economic downturns may reduce spending in the beauty industry, affecting Boulevard's revenue.
Data privacy concerns with third-party integrations could lead to regulatory scrutiny.
Differentiation
Boulevard offers a comprehensive platform tailored for the beauty and wellness industry.
The platform integrates client self-scheduling, CRM, and payment processing seamlessly.
Boulevard's focus on personalized services enhances customer experience and operational efficiency.
Upsides
Boulevard achieved a 122% increase in annual recurring revenue in 2022.
The company launched Boulevard Capital to provide growth funding for self-care businesses.
Boulevard's enhanced Google integration improves booking efficiency for medspas and salons.
Related Jobs
RemoteRemoteHead of Enterprise
Common RoomSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteDirector, Implementation
Fieldguide$170,000 - $199,000/year
- Full Time
- Expert & Leadership (9+ years)
RemoteSenior Managed Onboarding Manager
PacvueSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteEnterprise Implementation Manager
Abarca Health$75,000 - $75,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteCustomer Success Manager, Enterprise
EvenUp$100,000 - $110,000/year
- Full Time
- Senior (5 to 8 years)
RemoteStrategic Account Manager
ZipSalary not specified
- Full Time
- Senior (5 to 8 years)