Implementation Consultant - Fiix Software at Rockwell Automation

Edinburgh, Scotland, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial Automation, ManufacturingIndustries

Requirements

Bachelor's Degree required
1+ years experience in a software implementation role (preferred; SaaS and CMMS software experience preferred)
Prior experience in the Maintenance and Reliability industry (preferred)

Responsibilities

Be a sole or primary contact for clients during the implementation phase of their journey
Help clients to take full advantage of our industry-leading technology and deploy solutions in a manner that encourages end-user adoption, minimizes "time to value", and supports expansion over time
Engage directly with clients to understand their requirements, identify implementation success factors, develop best-fit solution designs, and configure the CMMS to meet their specific needs
Manage client expectations; identify implementation risks, capture and disseminate key project decisions and insights, and control project scope, quality, & timeline
Develop and deliver client training programmes, including the creation of client training material (e.g. documents and videos)
Assist clients with the collection, loading, and configuration of data
Develop client reports and dashboard KPIs & widgets
Support system integrations between Fiix & ERP systems
Record project progress and store all project artefacts in a central repository
Collaborate with teammates to identify CMMS & implementation best practices
Help train new Implementation Consultants
Travel up to 40% of the time

Skills

Key technologies and capabilities for this role

CMMSSaaSImplementationConsultingClient TrainingProject ManagementAI SoftwareIntegrationsIndustrial Automation

Questions & Answers

Common questions about this position

What is the salary for the Implementation Consultant position?

This information is not specified in the job description.

Is this Implementation Consultant role remote?

Yes, the role is fully remote, and you can also come to the awesome office if desired.

What skills are required for the Implementation Consultant role?

Key skills include client consultation, configuring CMMS software, understanding client requirements, developing solution designs, managing expectations, and identifying implementation risks.

What is the company culture like at Fiix?

The culture emphasizes challenging projects, expertise development, leadership opportunities, community volunteering, employee resource groups, mentoring, and a great remote or office experience.

What makes a strong candidate for this Implementation Consultant position?

Strong candidates are problem solvers energized by client-facing work, skilled in guiding implementations, training users, and driving adoption of AI-driven maintenance software like Fiix CMMS.

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters

1903Year Founded

$39.1MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Time off

Parental Leave

Caregiver Leave

Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.

Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.

Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.

The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.

Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.

The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.

Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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