HR Manager - Retail East

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Eyewear, E-commerceIndustries

Requirements

Candidates should have over 5 years of experience in Retail HR, with expertise in employee relations, employment laws (including ADA and leave regulations), and creating a supportive workplace. Excellent problem-solving skills, high emotional intelligence, and the ability to handle sensitive issues professionally and confidentially are essential. Experience in partnering with and guiding leaders in performance management decisions, particularly in a high-growth context, is required, along with excellent communication and interpersonal skills. Familiarity with HRIS systems, Google Office Suite, and employee relations tools like AllVoices is a plus. Candidates must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

The HR Manager will conduct and manage sensitive employee investigations, acting as a trusted employee relations resource and resolving concerns promptly and fairly. They will utilize the AllVoices platform to track and report on employee relations metrics, providing direct HR business partner support to East Region District Leaders. The role involves partnering with retail leadership on performance management and development plans, guiding leaders on corrective action and constructive feedback, and providing guidance on company policies and effective workplace practices. Responsibilities also include leading training sessions, administering leave programs and the interactive accommodation process, and leading engagement initiatives. The HR Manager will champion core values and promote a culture of respect and teamwork, requiring occasional travel up to 25%.

Skills

Employee Relations

Conflict Resolution

HR Best Practices

Leave Management

Accommodations

Performance Management

Corrective Action

Talent Development

HR Business Partnering

Investigation Management

Reporting

Warby Parker

Direct-to-consumer affordable eyewear retailer

About Warby Parker

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

New York City, New YorkHeadquarters

2010Year Founded

$842.9MTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees