HR Experience Specialist | India

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not specified

Deel is seeking an HR Experience Specialist to provide hands-on support throughout the entire employee lifecycle. The role focuses on ensuring a smooth, efficient, and positive HR experience for Deel's employees globally. You will work with global teams to address employee queries, assist with HR administration, and implement initiatives to enhance employee satisfaction and engagement, ensuring employees are supported and informed across Deel's systems in over 90 countries.

Company Information

Deel is the all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. Their platform integrates HRIS, payroll, compliance, benefits, performance, and equipment management. Deel supports workers in over 100 countries with AI-powered tools and a fully owned payroll infrastructure, enabling businesses to scale smarter and more compliantly.

Deel is one of the largest globally distributed companies, with a team of 5,000+ spanning over 100 countries and speaking 74 languages, fostering a dynamic culture of continuous learning and innovation. As the fastest-growing SaaS company in history, Deel is transforming global talent connections and creating the infrastructure for the future of work. They have paid billions to workers globally and provided healthcare and benefits in numerous countries.

Deel has received recognition such as CNBC Disruptor 50, Forbes Cloud 100, and Deloitte Fast 500, and maintains high customer satisfaction ratings. The company offers a career accelerator experience at the forefront of the global work revolution, with a valuation of $12 billion and $800 million in ARR.

Responsibilities

• Act as the in-house HR expert for the assigned region, handling complex people-related matters concerning the EOR employee lifecycle at Deel.
• Own and drive the EOR employee lifecycle, including onboarding/off-boarding, orientation, employee support, performance management, payroll, and benefits.
• Provide a high level of support to EOR employees, serving as the first point of contact for HR-related queries.
• Handle HR administration tasks such as generation of reports, employment verification letters, and HRIS administration.
• Deliver a high-touch local experience where required and assist product and operations teams in creating scalable systems.

Requirements

• 3-5 years of International HR professional experience in a high-volume, fast-paced environment.
• Focus on Indian Labor Law is required.
• Strong analytical skills to identify, scope, and resolve complex and sensitive HR issues.
• Data-driven approach, challenging the status quo and striving to improve response times and employee experience.
• Experience using JIRA, Zendesk, Intercom, or other ticketing tools is a plus.

Total Rewards

Deel offers fair and competitive pay, scalable benefits, rewards, and perks.