HR Experience Manager | Egypt

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not specified

Deel is the all-in-one payroll and HR platform for global teams, with a vision to unlock global opportunity for every person, team, and business. Our platform integrates HRIS, payroll, compliance, benefits, performance, and equipment management. We support workers in over 100 countries with AI-powered tools and a fully owned payroll infrastructure, enabling businesses to scale smarter, faster, and more compliantly.

As one of the largest globally distributed companies, our team of 5,000 spans over 100 countries, speaks 74 languages, and fosters a dynamic culture of continuous learning and innovation. Deel is the fastest-growing SaaS company in history, transforming global talent connections and creating the infrastructure for the future of work.

Summary

This role focuses on partnering with internal teams to enhance the Employer of Record (EOR) employee lifecycle, from onboarding to offboarding, ensuring a seamless employee experience. The position involves solving complex problems, driving continuous improvement, and ensuring HR operations are scalable, compliant, and aligned with company objectives.

Responsibilities

• Ensure and maintain compliance and HR operations in Egypt according to relevant employment laws, regulations, and operational rules.
• Contribute to HR product planning and scoping.
• Participate in initial levels of HR interviews.
• Manage daily administrative tasks related to EORs and collaborate with the country team on payroll cycles and employment updates.
• Provide support to EORs and clients for HR-related questions or concerns through all available communication channels.
• Manage standard onboarding and offboarding processes for EORs.
• Participate in the creation and implementation of regional HR operations, ensuring compliance with global Service Level Agreements (SLAs), quality standards, and Key Performance Indicators (KPIs).
• Ensure the quality of HR operations in assigned countries.
• Act as the subject matter expert for the country's operational quality and knowledge.

Qualifications

• 3+ years of experience in a fast-paced environment, comfortable with ambiguity.
• Background in FinTech, management consulting, investment banking, or private equity (experience building payments systems is a plus).
• Problem-focused, detail-oriented, and solutions-driven.
• Fluency in English and Arabic languages.
• Proven ability to build and optimize scalable processes to improve customer experience and operations.
• Proven ability to lead cross-functional teams.