Remote Customer Support Specialist (P&C)
Jerry$21,776 - $26,080/year
Full Time
Entry Level & New Grad
Healthcare Inbound Customer Service Agent - USA Hours (Remote) at A1M Solutions
South Africa
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a remote position and who is eligible?
Yes, this is a fully remote role available only to South African Citizens.
What are the working hours for this role?
The role involves 5-day rotating shifts during USA hours (EST) from Monday to Sunday.
What key skills are required for this position?
Candidates need exceptional English communication skills, a strong work ethic, fast learning ability, strong problem-solving and analytical skills, and emotional intelligence to remain calm under pressure with empathy.
What technical setup is required for remote work?
A fixed fibre line with minimum 25 Mbps upload and download speeds supporting wired Ethernet is required, along with a power backup solution for loadshedding or outages.
What makes a strong candidate for this role?
Strong candidates have exceptional English communication, a solid work ethic, quick learning and problem-solving skills, analytical thinking for insurance details, emotional intelligence, and preferably familiarity with US Healthcare Insurance like Medicare and Medicaid.
A1M Solutions
Design and data support for government healthcare
About A1M Solutions
A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.
Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees
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