Remote Call Center Representative

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: $18.00 - $21.00 per hour

Jerry is seeking a Call Center Representative to join our growing team! In this role, you will be responsible for assisting existing customers with changes to their insurance policies through partnerships with over 55 insurance carriers. You'll handle tasks like processing service requests, answering policy questions, and proactively working to retain customers. If you’re passionate about helping people and making a difference, this is an excellent opportunity.

Responsibilities

• Respond to inbound calls from existing customers.
• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy.
• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation.

Requirements

• (Details not provided in the job description)

Compensation and Perks

• Hourly Wage: $18.00 - $21.00
• P&C License Reimbursement: Paid within 60 days of starting.
• Benefits: Medical, dental, and vision insurance.
• Retirement: 401K match.
• Work Environment: Ability to work remotely (work equipment provided).
• Training & Mentorship: Ongoing training and mentorship from the leadership team.
• Insurance Carriers: Access to a portfolio of over 55 insurance carriers.

Application Instructions

• (Details not provided in the job description)
• Note: Only applicants under consideration will be contacted.

Company Information

• Company: Jerry
• Description: Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning and maintaining a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car.
• Equal Opportunity Employer: Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
• Contact for Accommodations: recruiting@getjerry.com