Bilingual Licensed Customer Service Agent
Kin Insurance48,000 - 50,000 USD/year
- Full Time
- Entry Level & New Grad
$18 – $21Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Insurance, FintechIndustries
Requirements
Candidates should be able to multitask and manage multiple competing priorities while demonstrating a passion for helping others. Previous experience in customer service is preferred but not explicitly required.
Responsibilities
The Customer Service Agent will respond to inbound calls from existing customers and process service requests such as adding or removing vehicles and drivers. They will assist customers with questions regarding their existing insurance policies and work to retain policyholders by finding solutions for those at risk of cancellation.
Skills
Customer Service
Communication
Multitasking
Problem-Solving
Insurance
Policy Management
Retention
Jerry
Digital platform for car insurance and services
About Jerry
Jerry is a digital platform that helps car owners manage their expenses by providing a mobile app called AllCar™. This app allows users to compare insurance policies, refinance car loans, and monitor repair costs, while also rewarding good driving habits. Jerry stands out from competitors by offering a user-friendly experience that can lead to significant savings, with some users reporting reductions in insurance payments of up to $300 per month. The company's goal is to simplify car ownership by providing a comprehensive solution for insurance, financing, and maintenance.
Key Metrics
Palo Alto, CaliforniaHeadquarters
2017Year Founded
$222.8MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer Software, FintechIndustries
201-500Employees