Customer Service Agent (Remote) at Jerry

Macon, Georgia, United States

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$18 – $21Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Insurance, FintechIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceCommunicationMultitaskingProblem-SolvingInsurancePolicy ManagementRetention

Questions & Answers

Common questions about this position

What is the salary for the Customer Service Agent position?

The hourly wage is $18.00 - $21.00.

Is this Customer Service Agent role remote?

Yes, this is a fully remote position with provided equipment.

What skills are required for the Customer Service Agent role?

The role requires the ability to multitask and manage competing priorities, along with a genuine passion for helping others.

What benefits are offered for this position?

Benefits include license reimbursement for P&C license costs, comprehensive medical, dental, and vision insurance, and a 401K matching program.

What perks or growth opportunities come with this role at Jerry?

Perks include fully remote work with provided equipment, continuous training and mentorship from the leadership team, and access to over 55 insurance carriers.

Jerry

Digital platform for car insurance and services

About Jerry

Jerry is a digital platform that helps car owners manage their expenses by providing a mobile app called AllCar™. This app allows users to compare insurance policies, refinance car loans, and monitor repair costs, while also rewarding good driving habits. Jerry stands out from competitors by offering a user-friendly experience that can lead to significant savings, with some users reporting reductions in insurance payments of up to $300 per month. The company's goal is to simplify car ownership by providing a comprehensive solution for insurance, financing, and maintenance.

Palo Alto, CaliforniaHeadquarters

2017Year Founded

$222.8MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer Software, FintechIndustries

201-500Employees

Benefits

401K / Retirement Plan

Performance Bonus

Dental Insurance

Health & Wellness Package

Paid Time Off

Risks

Data privacy scrutiny may challenge Jerry's operations and regulatory compliance.

Rising pedestrian accidents could increase insurance premiums, affecting competitive rates.

New features like GarageGuard require significant investment, straining financial resources.

Differentiation

Jerry offers a comprehensive app for car insurance, loans, and maintenance.

The AllCar™ App rewards users for safe driving habits, enhancing user engagement.

Jerry simplifies car ownership with a seamless process for switching insurance providers.

Upsides

Recent $110M funding boosts Jerry's service expansion and tech infrastructure.

AI integration in insurance comparison enhances personalized offerings and customer satisfaction.

GarageGuard and DriveShield features attract users with comprehensive car management solutions.

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