Head of Global Deal Operations at OpenAI

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, SoftwareIndustries

Requirements

Candidates should possess deep quote-to-cash expertise, including the interplay between sales, pricing, contracts, billing, and finance. A background in Deal Desk or Pricing Operations, with experience supporting large, global sales teams and complex pricing models, is essential. Hands-on experience with CPQ and billing systems, including leading large-scale implementations or overhauls in hyper-growth environments, is required. Strong communication and partnership skills are necessary to influence cross-functional partners like GTM, Legal, Engineering, and Finance. A process and systems-oriented mindset, with the ability to anticipate control gaps and design scalable solutions, is also important.

Responsibilities

The Head of Global Deal Operations will lead and scale the Deal Desk team, driving global pricing strategies, non-standard deal support, and discounting guidance. This role involves managing Billing Operations, including order ingestion, invoicing, collections, and the resolution of billing escalations. The individual will partner with Revenue Systems and GTM teams to ensure launch readiness for new pricing, packaging, and monetization strategies. They will own and optimize end-to-end quote-to-cash workflows, championing automation across CPQ, ERP, and billing platforms, and define scalable processes and internal controls to support hyper-growth and global expansion.

Skills

Deal Structuring

Billing Operations

Revenue Systems

Pricing Strategy

Automation

Process Optimization

Global Expansion

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees