Guest Service Supervisor at Global Partners

Halfmoon, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to establish connections with guests and associates
Confident and able to make eye contact with guests
A reliable and accountable individual
Detail-oriented with excellent organizational skills
Ability to defuse issues using effective problem-solving techniques
A proactive and self-motivated individual capable of making decisions
Ability to direct others and prioritize tasks

Responsibilities

Oversee employees to ensure they are performing all job duties as directed by management
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to maintain in-stock conditions
Address guest inquiries and concerns effectively

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipTeam SupervisionEmployee CoachingPOS OperationsCash HandlingProblem SolvingOrganizational Skills

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What is the salary for the Guest Service Supervisor role?

This information is not specified in the job description.

What key skills are required for this role?

Required skills include guest service skills for pleasant greetings, superior relationship-building, confident communication with eye contact, organizational skills, problem-solving, self-motivation, and leadership to direct others.

What is the company culture like at Global Partners LP?

Global Partners LP emphasizes exceptional guest experiences, innovation, community support, and a welcoming environment, with a long history of over 90 years in energy solutions.

How should I apply for this position?

Submit your resume and a cover letter outlining your relevant experience and qualifications.