Guest Service Supervisor at Global Partners

Halfmoon, New York, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Demonstrated ability to provide pleasant greetings and parting remarks to guests
  • Superior relationship-building skills and the ability to establish connections with guests and associates
  • Confident and able to make eye contact with guests
  • A reliable and accountable individual
  • Detail-oriented with excellent organizational skills
  • Ability to defuse issues using effective problem-solving techniques
  • A proactive and self-motivated individual capable of making decisions
  • Ability to direct others and prioritize tasks

Responsibilities

  • Oversee employees to ensure they are performing all job duties as directed by management
  • Provide constructive feedback to employees to improve performance
  • Greet guests and create an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale system according to corporate standards, maintain proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
  • Replenish products to maintain in-stock conditions
  • Address guest inquiries and concerns effectively

Skills

Customer Service
Leadership
Team Supervision
Employee Coaching
POS Operations
Cash Handling
Problem Solving
Organizational Skills

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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