[Remote] Software Engineer, Guest Engagement [United Kingdom] at Olo

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Hospitality, RestaurantIndustries

Requirements

3+ years of experience in software engineering, including excellent knowledge of C#, .NET and object oriented concepts
3+ years of experience developing and maintaining scalable React applications using modern JavaScript frameworks and libraries (TypeScript preferred)
Hands on experience with RDBMS development
Collaboration with UX/UI designers to implement responsive and user-friendly interfaces
Adept at writing unit tests and testable code, and working under distributed version control (preferably Git)
In-depth understanding of Windows, Linux, database, and networking concepts
Hands-on experience instrumenting, deploying, and monitoring production code
Working knowledge of F# or functional programming (highly desired)

Responsibilities

Design and implement scalable, high-quality components and services that align with team and company goals
Collaborate across teams to integrate and align development efforts, ensuring consistency and quality in shared components and APIs
Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance
Investigate, understand, and improve interactions between large and complex systems, including integrations with financial platforms
Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions
Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution
Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence
Document and share knowledge effectively to elevate the team’s technical expertise
Champion best practices in software development, agile methodologies, and continuous improvement

Skills

Full-Stack

Software Design

Software Development

Scaling

Monitoring

Automated Testing

Continuous Integration

Refactoring

Olo

SaaS platform for restaurant digital ordering

About Olo

Olo provides a Software-as-a-Service (SaaS) platform designed for on-demand restaurant commerce, focusing on digital ordering and delivery. The platform allows multi-location restaurant brands to manage their digital channels in one place, integrating various systems for orders, deliveries, and customer interactions. This integration helps restaurants streamline their operations and enhance customer engagement. Olo's business model includes a subscription service for restaurants, along with transaction fees for each order processed, ensuring a steady revenue stream that grows with their clients' success. The company's goal is to support the digital transformation of the restaurant industry, making it easier for restaurants to meet the increasing demand for online food ordering and delivery.

New York City, New YorkHeadquarters

2005Year Founded

$176.4MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Company Match

Home Office Stipend

Company Equity

Parental Leave

Risks

Increased competition from Square's integrated solutions may attract Olo's clients.

Olo's reliance on partnerships poses risks if partners face operational difficulties.

Labor shortages could hinder the effectiveness of Olo's self-ordering kiosks with GRUBBRR.

Differentiation

Olo integrates seamlessly with existing restaurant systems for efficient order management.

Olo's platform supports over 60,000 restaurants, showcasing its scalability and reliability.

Olo offers a dual revenue model with subscription fees and transaction-based income.

Upsides

Olo's partnership with GRUBBRR enhances omnichannel dining experiences, boosting customer satisfaction.

The launch of 'Loyalty for Borderless Accounts' strengthens customer engagement and retention.

Olo's relocation to One World Trade Center signifies growth and increased market presence.

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