GTM Engineer (Sales Engineer)

New York, New York, United States

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$157,000 – $190,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, SaaS, Developer ToolsIndustries

Requirements

Candidates should have 3-4 years of experience in a commercially-facing technical role, such as Solutions Engineer or Technical Customer Success Manager, with a proven track record of revenue impact. Strong technical understanding of Mux products, the ability to solve customer problems at a technical level, and excellent written and verbal communication skills are essential. Experience in a multi-threaded environment managing numerous parallel conversations and an entrepreneurial, outcomes-driven mindset are also required.

Responsibilities

The GTM Engineer will drive revenue growth in the self-serve customer segment by onboarding new customers and identifying/nurturing high-potential accounts for scale. Responsibilities include increasing annual recurring revenue (ARR) across a global portfolio of scaling Mux customers, handling a high volume of conversations simultaneously, and proactively uncovering expansion opportunities. The role involves partnering with the RevOps team to automate and accelerate GTM execution and identifying usage patterns across all use cases.

Skills

Automation

Sales Engineering

Customer Onboarding

Revenue Growth

Video Encoding

Video Streaming

Video Monitoring

HTML5 Video Player

Mux

Video performance analytics and QoS monitoring

About Mux

Mux specializes in video performance analytics and Quality of Service (QoS) monitoring for the video streaming and digital media market. The company provides tools that help businesses optimize their video delivery and enhance viewer experience. Its main product is an advanced analytics platform that offers real-time data and insights into various video performance metrics, such as playback failures, startup time, rebuffering, and video quality. This allows clients, including media companies and streaming services, to identify and fix issues that could affect viewer satisfaction. Mux differentiates itself from competitors by offering features like industry benchmarks, real-time dashboards, and subscriber ID tracking, which help businesses make informed decisions to improve their video services. The company's goal is to empower clients to optimize their video delivery and exceed viewer expectations through detailed insights and data-driven strategies.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$169.2MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Consumer Software, EntertainmentIndustries

51-200Employees